Senior Manager Shared Services

Good Sportsman Marketing LLC•Irving, TX

41d

About The Position

The Senior Manager Shared Services leads GSM Outdoors' Accounts Payable and Accounts Receivable operations, with responsibility for day-to-day transaction processing and improvement in efficiency, controls, service levels, and technology. Reporting to the VP Controller, the role provides strategic and operational leadership for transaction processing, cash collection, vendor and customer service, internal controls, and continuous process improvement. The position partners with Finance leadership and cross-functional teams to support accurate financial processing, effective cash management, timely issue resolution, and adherence to company policies and accounting requirements. It oversees A/P and A/R teams, processes, performance measures, controls, technology initiatives, and scalable practices that support the company's growth.

Requirements

Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
10+ years of progressive experience in Accounts Payable, Accounts Receivable, shared services, finance operations, or a related function.
5+ years of experience managing and developing teams.
Strong understanding of end-to-end Accounts Payable and Accounts Receivable processes.
Strong knowledge of financial controls and accounting processes.
Demonstrated success improving processes, increasing operational efficiency, and implementing scalable solutions.
Strong analytical, problem-solving, organizational, and decision-making skills.
Excellent written and verbal communication skills.
Ability to manage multiple priorities and competing deadlines in a fast-paced environment.
Strong Microsoft Excel skills.
Experience working with ERP and accounting systems.

Nice To Haves

Experience leading both Accounts Payable and Accounts Receivable within a centralized or shared services environment.
Experience with finance process automation and workflow technologies.
Experience supporting ERP implementations, upgrades, or system enhancements.
Experience within a consumer products, manufacturing, distribution, retail, or multi-brand environment.
CPA, MBA, or other relevant professional certification.

Responsibilities

Lead and manage Accounts Payable and Accounts Receivable teams, including staffing, coaching, development, performance management, and workload planning.
Set priorities and performance expectations, and foster accountability, collaboration, continuous improvement, and strong customer service.
Oversee end-to-end A/P and A/R processes and ensure procedures and controls are followed.
Oversee invoice processing, coding, approvals, vendor setup, payment processing, reconciliations, and issue resolution.
Monitor vendor accounts and resolve payment discrepancies and escalated issues; partner with Procurement, Accounting, and business stakeholders on vendor and invoice issues.
Oversee billing, cash application, collections, account reconciliations, and customer account management.
Monitor A/R aging and collection activity to support cash flow; partner with Sales, Customer Service, and business leaders to resolve customer account issues.
Establish and monitor A/P and A/R key performance indicators, including invoice processing, aging, collections, DSO, DPO, accuracy, productivity, and service levels.
Analyze performance trends, identify improvement opportunities, and provide operational updates, risks, and recommendations to the VP Controller and Finance leadership.
Partner with Finance and Accounting on month-end and year-end close activities, ensuring transactions and reconciliations are accurate and completed on time.
Maintain internal controls and ensure compliance with company policies, accounting standards, and applicable requirements.
Develop, maintain, and regularly review policies, procedures, controls, and process documentation; identify risks and implement solutions with Finance leadership.
Support internal and external audit activities as needed.
Lead initiatives to standardize, streamline, and improve A/P and A/R processes, including automation and workflow improvements.
Evaluate and implement technology solutions; support ERP implementations, system enhancements, and finance technology initiatives.
Develop scalable processes to support GSM Outdoors' continued growth.
Build partnerships across Accounting, Finance, Procurement, Sales, Operations, Customer Service, and other business functions.
Serve as an escalation point for complex vendor, customer, and business unit issues; communicate operational performance and collaborate on root causes and sustainable solutions.