Senior Manager, Services Portfolio Production

Tenable•Boston, MD

2d•Hybrid

About The Position

Tenable is the Exposure Management company, relied upon by over 40,000 organizations globally to understand and reduce cyber risk. Our global employees support a significant portion of the Fortune 500 and Global 2000, as well as large government agencies. We foster a culture of belonging, respect, and excellence, where employees can be their best selves and collaborate with talented individuals to build innovative cybersecurity solutions. This role is responsible for building and leading a high-velocity production engine that transforms technical concepts into field-ready service and training offerings within the Professional Services Portfolio. The position owns the entire collateral and course-delivery lifecycle, from initial brief to go-to-market launch, and is accountable for the platforms, governance, and talent that maintain the portfolio's content. The role serves as the primary link between Production and Sales Enablement/Go-to-Market (GTM), ensuring the portfolio is well-represented in the field. The ideal candidate will have experience managing diverse technical and creative resources, working with minimal supervision, and implementing process improvements to mature launch and collateral operations. Technical fluency in network security and vulnerability management is essential for evaluating content accuracy and guiding the team's technical output.

Requirements

8+ years of related experience managing people, projects, and cross-functional processes, ideally in a professional-services or training-content environment
3+ years of direct people-management experience leading creative and/or technical production staff
Experience with go-to-market, marketing, or sales-enablement processes for service or training offerings
Exposure to the full content/product delivery lifecycle: requirements analysis, design, production, review, and launch
B.S. or M.S. in Computer Science, Instructional Design, Communications, or a related field preferred
Working knowledge of network security and vulnerability management; familiarity with Tenable.io, Tenable.sc, and Nessus strongly preferred
Experience administering an LMS and managing a content/collateral library at scale
Familiarity with data and dashboarding tools (e.g., Tableau) to track portfolio health and production metrics
Strong written and verbal communication skills; comfortable presenting to senior stakeholders
Strong initiative and the ability to work remotely, both self-directed and as part of a geographically distributed team
Ability to manage multiple concurrent launches in an agile, frequently shifting environment
Ability to sit and work at a computer for extended periods
Physically able to participate in training sessions, presentations and meetings

Responsibilities

Lead the overhaul of Tenable's corporate “house style” across all One Tenable and Prime assets, and own the Tier 1/2 rebrand timeline.
Serve as Professional Services lead for Prime Weekly TV, coordinating with SMEs to deliver high-quality broadcast content on a recurring cadence.
Act as the bridge between Production, Sales Enablement, and Prime leadership so the collateral roadmap aligns with go-to-market goals and the portfolio is properly represented to the field.
Plan, coordinate, and execute service and training offering launches, including go-to-market and marketing strategy.
Design and manage scalable, repeatable workflows that take content from initial brief to final delivery, replacing ad hoc production with a governed process.
Own the LMS and training delivery platforms, the global PS collateral library, and access management for all portfolio assets.
Create and maintain appropriate training curricula, collateral and video recordings.
Implement rigorous quality and content review standards for all technical and marketing assets, balancing innovation with the ongoing maintenance of existing offerings.
Partner with Services Architects, Portfolio Program Management, and Domain Specialists to design, develop, and maintain professional service and training collateral.
Build and lead a diverse, cross-timezone team of technical and creative professionals spanning multimedia design, technical writing, and video production.
Establish and track day-to-day production metrics - throughput, quality, and cycle time - to hold the team accountable to clear output standards.
Foster a high-performance culture capable of adapting to rapid shifts in corporate direction, messaging, and strategy.
Perform content reviews to assure the technical accuracy, brand alignment, and quality of all portfolio collateral before release.
Serve as the primary point of contact for internal stakeholders (Sales, Product Marketing, Theatre leadership) regarding production requests and timelines.
Identify launch dependencies and production bottlenecks early, and escalate or resolve blockers before they affect GA dates.