Senior Manager, Treasury & Portfolio Services

Manulife • Boston, MA

7d • $92,475 - $160,290 • Hybrid

About The Position

The Treasury & Portfolio Services (TPS) team is a specialized oversight and advisory function within Fund Administration. It supports a diverse range of investment products through technical accounting expertise, operational governance, custody oversight, and analytical problem solving. TPS oversees fund accounting and NAV production, fund distributions, custody activities, cash management, fund events, technical accounting, accounting policy development, and complex accounting and operational issues.

The Senior Manager leads a team of professionals and serves as a key resource for complex accounting analysis, operational oversight, and business problem solving. The role combines expertise in U.S. GAAP and investment operations with sound judgment to evaluate complex situations, develop practical solutions, and drive business outcomes. It includes broad responsibility for strategic initiatives, complex oversight activities, service-provider relationships, and organizational leadership.

The role provides exposure to senior leadership and cross-functional partners through work on fund events, complex investment initiatives, service-provider governance, accounting policy, operational risk management, and enterprise-wide transformation. The Senior Manager can influence business decisions, lead high-impact initiatives, and help shape the direction of Treasury & Portfolio Services.

Requirements

• Bachelor’s degree in accounting, finance, or a related field.
• Strong understanding of U.S. GAAP, investment company accounting, and fund operations principles.
• 10 or more years of experience in fund accounting, custody, fund administration, audit, asset management, or related financial services functions.
• Experience supporting mutual funds, ETFs, interval funds, closed-end funds, alternative investments, or other complex investment vehicles.
• Experience leading large-scale projects and business transformation initiatives.
• Ability to analyze complex issues, solve problems independently, and develop practical solutions.
• Strong leadership, communication, and stakeholder management skills.
• Ability to manage multiple priorities across operational, accounting, and strategic initiatives.
• Proficiency in Microsoft Office Suite, particularly Microsoft Excel, and proven ability to leverage newly developed technology tools.

Nice To Haves

• CPA designation or equivalent professional qualification.
• Experience overseeing third-party service providers, custodians, or fund accountants.
• Familiarity with Power BI, Alteryx, and other data compilation or workflow tools.

Responsibilities

• Lead analysis and resolution of complex accounting, custody, and operational issues.
• Evaluate transactions, investment structures, and business initiatives for compliance with U.S. GAAP, regulatory requirements, and internal accounting policies.
• Serve as a subject matter expert on fund accounting, custody oversight, fund distributions, fund events, liquidity facilities, and complex investment products.
• Research technical accounting matters and provide recommendations to management and stakeholders.
• Analyze significant NAV fluctuations, accounting exceptions, and unusual portfolio activity to identify causes and operational impacts.
• Lead investigations into NAV errors, accounting discrepancies, and operational incidents, including root cause analysis, remediation planning, and preventative controls.
• Provide accounting and operational guidance on complex transactions, fund events, and emerging business initiatives.
• Lead oversight of key accounting and custody functions and operational service delivery across multiple fund platforms.
• Oversee third-party providers responsible for fund accounting, custody, and related operational support.
• Manage key custodian relationships and act as an escalation point for complex accounting, operational, and service matters.
• Review and challenge provider processes, controls, and deliverables for accuracy, timeliness, and adherence to service standards.
• Monitor operational risk and identify opportunities to strengthen controls, improve processes, and enhance service delivery.
• Lead and support large-scale projects and cross-functional initiatives supporting business growth, product innovation, and operational excellence.
• Play a leadership role in fund launches, mergers, reorganizations, liquidations, conversions, and other significant fund events.
• Assess accounting, operational, and custody impacts of new products and business initiatives.
• Partner with Investments, Product, Legal, Compliance, Risk, Technology, and external service providers to develop practical solutions.
• Drive initiatives to improve scalability, reduce operational risk, enhance controls, and strengthen the operating model.
• Contribute to accounting policies, operational frameworks, and governance practices.
• Prepare and present analysis, recommendations, and supporting materials for senior leadership, governance committees, and stakeholders.
• Lead and develop TPS professionals, including supervisors, senior analysts, and analysts, strengthening team capability and technical expertise.
• Coach and mentor team members and provide development opportunities that enhance technical proficiency and leadership effectiveness.
• Build bench strength through succession planning, talent development, and growth opportunities.
• Delegate responsibilities and create development opportunities that prepare team members for broader leadership roles.
• Foster accountability, collaboration, continuous improvement, innovation, and analytical problem solving.
• Serve as a trusted advisor and escalation point for complex accounting, custody, and operational matters.
• Partner with TPS and senior leadership to establish priorities, execute strategic initiatives, and enhance oversight and governance.
• Represent TPS in governance forums and committees, including the Complex Securities Committee, Dividend Committee, and Risk & Investment Operations Committee.
• Influence business decisions through sound judgment, technical expertise, and well-supported recommendations.

Benefits

• Customizable health, dental, mental health, vision, short- and long-term disability, life, and AD&D insurance coverage.
• Adoption, surrogacy, and wellness benefits.
• Employee and family assistance plans.
• Retirement savings plans, including pension and 401(k) savings plans.
• Global share ownership plan with employer matching contributions.
• Financial education and counseling resources.
• Paid time off, including up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law).
• Statutory leaves of absence.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior