Portfolio Manager - Services

Honeywell•Houston, TX

4d•$150,000 - $170,000

About The Position

The Aftermarket Portfolio Manager drives the growth and profitability of Honeywell Sundyne’s Aftermarket business, a primary growth value driver. The role leads development and execution of a comprehensive Aftermarket strategic plan (STRAP), including initiatives to improve customer capture rates, establish innovative service models, and build an integrated asset management platform. These efforts aim to increase customer value and recurring revenue and strengthen long-term competitive advantage in support of Sundyne’s strategic objectives. The position develops and executes aftermarket strategy and transformation initiatives, analyzes the installed base and customer needs, creates product and service roadmaps, and leads pricing strategy. It partners with Sales, Aftermarket Service Operations, Engineering, Digital/IT, Finance, and Marketing, and reports performance and recommendations to senior leadership. Domestic and international travel of approximately 20–30% is required.

Requirements

Bachelor’s degree in Mechanical Engineering, Business Administration, or a related technical field.
At least 6 years of progressive experience in product management, aftermarket strategy, or service business development, preferably in industrial rotating equipment such as pumps or compressors.
Demonstrated success leading business model transformation, service innovation, or digital/IoT platform initiatives in a B2B industrial or manufacturing environment.
Strong analytical and strategic planning skills, with hands-on experience in installed base analysis, VOC, pricing strategy, and STRAP development.
Ability to lead cross-functional initiatives and influence stakeholders at all levels without direct authority.
Excellent written and verbal communication skills, including experience presenting to executive audiences.
Willingness to travel domestically and internationally as required, approximately 20–30%.
Must be a U.S. citizen, U.S. permanent resident, have protected status in the U.S. under asylum or refugee status, or have the ability to obtain export authorization.

Nice To Haves

MBA or other master’s degree (strongly preferred).
Experience in rotating equipment.
Experience in Refining and Petrochemical markets.

Responsibilities

Lead development and execution of the Aftermarket strategic plan (STRAP), embedding business model transformation from transactional models toward high-value service and digital solutions.
Analyze the installed base, including customer capture rates, segmentation, trends, and growth drivers, to identify opportunities for aftermarket parts, service, and repair revenue growth.
Plan and execute Voice of the Customer (VOC) programs to understand customer requirements, pain points, and buying journeys across aftermarket parts, service, repair, and emerging service and digital offerings.
Develop and institutionalize standard work processes and playbooks to identify and maximize capture of opportunities within the global equipment installed base.
Define, pilot, and scale new service models, such as predictive maintenance, outcome-based services, and subscriptions; own the business case, requirements definition, and go-to-market strategy for a new asset management platform.
Develop, maintain, and execute a product and service roadmap that supports growth and margin expansion and advances a resilient, service-centric business model.
Lead pricing strategy development, value-based pricing implementation, governance, and performance reporting aligned with site-specific margin expansion targets.
Partner with Sales, Aftermarket Service Operations, Engineering, Digital/IT, Finance, and Marketing to align strategy, prioritize resources, and execute transformation programs.
Define, track, and report aftermarket KPIs and leading indicators, including revenue growth, gross margin, capture rate, customer retention, and adoption of new service models; provide insights and recommendations to senior leadership.