Senior Manager - Sales

Wesco•Metairie, LA

23d

About The Position

As a Senior Manager – Sales, you will provide strategic direction and progressive leadership to achieve sales and profit goals within multiple locations or a large-scale location with sales revenue above $50M or significant complexities. You will design and recommend sales and marketing programs and set short- and long-term sales strategies. You will manage a team of direct reports who typically have managerial responsibilities. The role develops and administers sales plans, establishes sales objectives and quotas, forecasts sales and profits, and maintains sales volume, product mix, and pricing in response to market conditions. It coordinates order service and customer issue resolution, manages and develops sales staff, and builds relationships with top customers, suppliers, and internal support departments. The role also communicates detailed forecasts to senior business managers and partners across the organization to support a positive customer experience.

Requirements

High school degree or equivalent required.
At least 3 years of experience managing a sales team and sales programs.
At least 5 years of professional sales experience in a related industry.
Working knowledge of business and management principles, including strategic planning, resource allocation, and coordination of people and resources.
Demonstrated understanding and execution of customer and personal service principles and processes, including assessing customer needs, meeting service quality standards, and evaluating customer satisfaction.
Strong verbal, written, analytical, persuasion, and interpersonal skills.
Ability to exercise teamwork, leadership, and flexibility.
Excellent time-management and computer skills.
Ability to travel up to 25%.

Nice To Haves

Bachelor’s degree in Sales, Business Administration, Engineering, or a relevant field preferred.
Five years managing staff and programs at the national, district, or regional level preferred.
Seven years of related-industry professional sales experience preferred.

Responsibilities

Develop and administer sales plans to support customer satisfaction, quota attainment, reference accounts, and a skilled, motivated staff.
Partner with marketing to develop and implement sales and marketing programs and initiatives.
Determine annual sales and gross profit plans by implementing marketing strategies and analyzing trends and results.
Establish sales objectives by forecasting and developing sales quotas for territories.
Project expected sales volume and profit for existing and new product lines and customers.
Maintain sales volume, product mix, and selling prices by monitoring market supply and demand, trends, economic indicators, and competitors.
Coordinate order service by directing account representatives and executives on quotations, proposals, project order management, and customer complaint resolution.
Establish and adjust billing margins by monitoring costs, competition, and market conditions and negotiating cost-side levels.
Recruit, select, orient, and train sales staff.
Coach employees, plan and monitor their work, and appraise job results.
Develop and maintain relationships with top customers.
Maintain professional and technical knowledge through workshops, professional publications, and professional societies.
Forecast and communicate intricate details to senior business managers.
Interface with internal support departments to establish a positive customer experience.
Partner with suppliers to maintain customer relationships, train staff, and execute marketing programs and initiatives.
Partner with internal departments to troubleshoot issues such as inventory and operations.