Senior Manager, Sales Operations

Semrush

3d•Remote

About The Position

The Sales team is at the forefront of empowering businesses to achieve online visibility and digital marketing success. Through our selling approach and world-class enablement programs, we equip our team with the tools, resources, and training. This is how we keep delivering meaningful results for our customers. Joining the Sales team also means: Fast forward and continuous career growth: the highest rate of promotions within the organization A team spread across 40+ locations around the globe Offline and online bootcamps as part of our onboarding process President’s club—an opportunity to celebrate exceptional results and reward top performers in high-class vacation destination Quota attainment has been recognized as higher than market average, according to RepVue Uncapped commissions

Requirements

4 to 7 years of experience in Sales Operations, Revenue Operations, Finance, Business Operations, or a related analytical function
Strong experience supporting forecasting, planning, and sales performance analysis in a B2B SaaS or recurring revenue environment
Experience building operational models and presenting insights to senior leadership
Demonstrated ability to manage multiple priorities and operate effectively in cross-functional environments
Strong analytical and problem-solving skills with the ability to interpret complex business trends
Advanced experience with forecasting, financial modeling, and pipeline analytics
Ability to build scalable models that support planning and operational decision-making
Strong attention to detail and comfort working with large datasets
Hands-on experience with CRM platforms such as Salesforce or Microsoft Dynamics
Experience with reporting and BI tools such as Tableau, Power BI, or similar platforms
Strong Excel or Google Sheets modeling skills
Strong communication skills with the ability to present data and recommendations clearly to stakeholders
Comfortable working cross-functionally in fast-moving environments
High level of ownership, accountability, and follow-through
Comfortable balancing strategic thinking with hands-on execution
Continuously looks for opportunities to improve processes, visibility, and business outcomes

Nice To Haves

Familiarity with sales engagement and revenue operations tools is a plus
Experience supporting scaling organizations or complex operational environments is strongly preferred

Responsibilities

Support and enhance the company’s sales forecasting processes, helping improve accuracy, consistency, and visibility across the funnel
Build and maintain models related to pipeline coverage, bookings performance, capacity planning, territory planning, and revenue trends
Analyze pipeline health, conversion rates, deal progression, and sales productivity to identify risks and opportunities
Develop reporting and dashboards that provide clear visibility into sales performance and operational KPIs
Translate complex data into actionable insights and recommendations for Sales and executive leadership
Partner with Sales leadership on territory alignment, account segmentation, quota modeling, and organizational planning
Support annual planning cycles and in-quarter operational adjustments
Help operationalize sales processes, inspection frameworks, and performance management rhythms
Contribute to pipeline review processes, forecast calls, and quarterly business reviews
Ensure operational consistency and process adherence across the Sales organization
Serve as a trusted operational partner to Sales managers and cross-functional stakeholders
Partner closely with Finance and RevOps to align forecasting assumptions and performance expectations
Support sales compensation planning through modeling, analysis, and performance insights
Help identify opportunities to improve efficiency, scalability, and seller productivity
Maintain and improve reporting infrastructure across CRM and BI platforms
Ensure accuracy and integrity of sales and pipeline data used for forecasting and executive reporting
Partner with Systems and IT teams to improve workflows, reporting capabilities, and operational visibility
Help support system enhancements and process improvements tied to scaling and integration readiness
Collaborate closely with Marketing, Customer Success, Finance, and Product teams to ensure alignment across the revenue funnel
Help connect strategy to execution through disciplined operational management and reporting
Contribute to a culture of accountability, curiosity, and continuous improvement within the Revenue Operations organization