EverPro - Senior Manager, Sales Operations

EverCommerce

5d • $130,000 - $150,000 • Remote

About The Position

EverPro, a business within EverCommerce, provides software and solutions that help home and field service businesses run and grow efficiently. The Senior Manager, Sales Operations leads day-to-day Sales Operations execution across approximately 80 sales professionals, 12 or more products, and multiple sales motions. Reporting to the Director of Sales Operations, this hands-on leader builds the consistency, accountability, and scalability needed for effective commercial execution. The role manages and develops Sales Operations and Insights analysts, leads forecasting and pipeline processes, delivers performance insights, and strengthens sales process and CRM governance in partnership with EverOps Systems. It also serves as the primary operational partner to EverPro’s Partnerships organization, building the processes, reporting, and operating cadence needed to scale partner-driven growth.

The position is remote within the United States, with the option to work in-office or hybrid near an EverCommerce office. It may require travel to the corporate headquarters in Denver, Colorado, or other North American office locations. Applicants must be eligible to work without sponsorship.

Requirements

• 8 or more years of progressive experience in Sales Operations, Revenue Operations, or a related go-to-market operations function in a B2B SaaS environment.
• 3 or more years of direct people-management experience, including coaching analytical and operational talent and driving team accountability.
• Bachelor’s degree in Business, Finance, Analytics, or a related field, or equivalent practical experience.
• Advanced Salesforce expertise, including opportunity architecture, dashboards and reporting, process design, workflows, and CRM data governance.
• Demonstrated experience managing sales forecasting, pipeline inspection, and recurring sales operating cadences.
• Advanced Excel and analytical skills, including complex formulas, modeling, and analysis of large datasets.
• Strong understanding of SaaS sales funnels, bookings, pipeline coverage, conversion, quota attainment, and sales productivity metrics.
• Demonstrated ability to use AI and automation tools to streamline operational workflows, enhance analytical capabilities, and improve team productivity.
• Strong business acumen, operational judgment, and stakeholder management skills, including the ability to influence senior leaders, navigate competing priorities, and drive decisions with data and sound recommendations.
• Ability to work independently, balance competing priorities, and lead execution in a dynamic, evolving organization.
• Demonstrated experience supporting partner, channel, alliance, or indirect sales motions, including partner pipeline management, attribution, or performance reporting.
• Must be eligible to work without sponsorship.

Nice To Haves

• Multi-product or high-velocity SMB experience.
• Experience across multiple Salesforce instances or with CRM consolidation, migration, or standardization.
• Experience with Power BI or similar business intelligence platforms.

Responsibilities

• Lead day-to-day Sales Operations execution across products and sales motions, resolving operational challenges and establishing priorities, ownership, and accountability.
• Manage, coach, and develop Sales Operations and Insights analysts, balancing workload, quality, performance expectations, and professional development.
• Lead recurring Sales operating cadences, including weekly reviews, monthly business reviews, and quarterly business reviews, with actionable follow-up and accountability.
• Own sales forecasting execution, consolidation, variance analysis, and leadership reporting; work with Sales leaders and Finance to validate assumptions, surface bookings risks, and improve predictability.
• Drive pipeline inspection and governance, including opportunity hygiene, pipeline coverage, conversion, stage progression, deal aging, and adherence to sales processes.
• Evaluate and improve lead-to-revenue processes, standardizing workflows and addressing operational friction to strengthen seller productivity, consistency, and execution.
• Partner with the Head of Partnerships to establish and optimize processes, reporting, and operating cadences that improve partner pipeline visibility, measure channel performance, and support scalable growth.
• Own Sales and Partnerships performance reporting, including executive scorecards, dashboards, KPIs, and analyses for business reviews and leadership decisions.
• Analyze bookings, quota attainment, funnel performance, sales activity, productivity, and partner channel results to identify trends, risks, opportunities, and recommended actions.
• Maintain Salesforce business governance, including CRM data quality, opportunity management, process adherence, and reporting integrity; reinforce adoption accountability across seller teams.
• Evaluate and optimize commercial workflows, identify opportunities to improve processes, automation, and seller adoption, and define and prioritize business requirements with EverOps Systems to implement scalable solutions.

Benefits

• Flexibility to work in-office, remotely, or hybrid within the country of employment.
• Continued investment in professional development.
• Health and wellness benefits package, including an annual wellness stipend, available from Day 1.
• 401(k) with up to a 4% match and immediate vesting.
• Flexible and generous FTO time off.
• Employee Stock Purchase Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior