Senior Manager, Sales Operations - AI & Commercial Enablement

Bausch+Lomb Companies Inc.•Bridgewater, NJ
•$130,000 - $165,000•Hybrid

About The Position

The Senior Manager, Sales Operations – AI & Commercial Enablement will help transform Sales Operations within Bausch + Lomb’s Consumer division into a strategic, AI-enabled capability that drives commercial performance and execution. The role is a high-impact individual contributor leadership position responsible for building and scaling capabilities that improve forecast accuracy, optimize trade investment, and strengthen commercial execution. Acting as a central partner across Sales, Finance, Supply Chain, IT, Data & Analytics, and Revenue Growth Management, this role connects strategy, forecasting, and financial insights to support faster, smarter business decisions. It owns the commercial forecast and serves as the business owner for Sales Operations data and tools, while partnering with stakeholders to design and implement an AI-enabled Sales Decision Engine.

Requirements

  • Bachelor’s degree.
  • At least 5 years of experience in Sales Operations, Revenue Growth Management, Commercial Finance, strategy or analytics consulting, supply chain, or a related commercial role.
  • Strong analytical and problem-solving skills, including the ability to translate data into decision-ready insights and actionable recommendations.
  • Strong business acumen focused on profitability, enterprise outcomes, and value-accretive decision making.
  • Ability to influence without authority, drive cross-functional alignment, and operate as a neutral, fact-based decision maker across functions.
  • High accountability and execution discipline, comfort operating in ambiguity, and ability to build new commercial capabilities.
  • Advanced Excel skills.
  • Advanced AI skills.
  • Experience with data modeling and analytics tools, including SQL, Snowflake, or similar platforms.
  • Experience with visualization tools such as Power BI, Tableau, or comparable platforms.
  • Exposure to forecasting models, trade promotion optimization, and/or scenario modeling tools.
  • Authorization to work for any employer in the United States; visa sponsorship is not available.

Nice To Haves

  • MBA or advanced degree.
  • Experience in Consumer-Packaged Goods (CPG) or retail-facing organizations.
  • Experience supporting commercial planning, customer-facing decisions, or enterprise governance across Sales, Finance, Supply Chain, IT, Data, and/or Revenue Growth Management.
  • Experience building scalable, technology-enabled solutions that improve decision speed, quality, and execution discipline.

Responsibilities

  • Own and continuously improve the commercial forecast used by Finance, Supply Chain, and S&OP processes, integrating field sales inputs, retailer intelligence, and consumption data into an aligned demand signal.
  • Maintain forecast accuracy and credibility through data governance, validation, continuous improvement, and the incorporation of customer and voice-of-sales insights into long-range planning.
  • Lead or influence product allocation decisions during supply constraints and new product launches, balancing customer commitments, promotional activity, service levels, and working capital.
  • Partner with Revenue Growth Management and Finance to guide trade and promotional investment decisions using ROI, incremental volume, margin, and risk frameworks.
  • Establish KPIs, guardrails, dashboards, tools, and governance frameworks that turn insights into clear actions, accountability, and disciplined commercial execution.
  • Serve as commercial lead and business owner for Sales Operations data and tools, defining business requirements and ensuring data accuracy and consistency across Sales, Finance, and Supply Chain systems.
  • Partner with IT, Data & Analytics, and commercial stakeholders to design and implement an AI-enabled Sales Decision Engine supporting forecast generation, trade optimization, scenario planning, promotion ROI modeling, and automated insight-driven decision making.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Disability insurance
  • Life insurance
  • 401(k) plan with company match
  • Tuition reimbursement for select degrees
  • Company holidays
  • Well-being benefits
  • Sick time
  • Floating holidays
  • Paid vacation
  • Paid time off and programs supporting work-life balance
  • Learning and growth opportunities
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