Senior Manager, Risk Intelligence & Decision Support

GSK • Philadelphia, PA

3d

About The Position

The Senior Manager, Risk Intelligence & Decision Support leads the analytics and decision-support elements of GSK’s Risk Automation & Intelligence portfolio, including Key Risk Indicators (KRIs), process instrumentation, and internal performance indicators central to GSK’s Risk Operations Centre. This is a delivery leadership role combining hands-on work with team and stakeholder management. The role helps leaders across GSK identify and evaluate risk, make decisions, and receive assurance that compliance requirements are met.

The Risk Intelligence and Decision Support team turns GSK’s cyber risk data into decisions. It builds the data platform, analytics, and reporting that show CSO leadership and the business where risk sits, what actions to take, and how effectively and efficiently the risk and compliance programme operates.

The role leads a defined capability area, its people, delivery, and outcomes. It manages delivery against the capability roadmap, represents the area in governance and cross-functional forums, and applies product management and Agile approaches to risk intelligence and decision-support tooling. It owns enterprise KRIs, defines performance indicators for the Risk and Compliance programme, develops the supporting data platform and pipelines, and creates analytics, models, dashboards, and reports. It also leads responsible use of approved AI tools in line with GSK’s Responsible AI, privacy, and security requirements.

Requirements

• Bachelor’s degree in Computer Science, Data Science, Cyber Security, or Engineering.
• Experience in risk analytics, data engineering, or security data science.
• Experience using data visualization and intelligent automation tools to act on data insights.
• Experience applying product management and Agile delivery approaches to a data, analytics, or automation roadmap.
• Experience in data modelling and pipeline development.
• Experience developing reports and data visualizations.
• Cyber security experience.
• Experience leading a team or a programme of work.
• Experience managing project delivery against plans, quality standards, and timelines.
• Experience managing stakeholder relationships.

Nice To Haves

• Familiarity with modern Risk Operations Centre (ROC) concepts and operating models.
• Experience with continuous controls monitoring.
• Experience with cyber risk quantification methods.
• Cloud data platform experience in Azure, AWS, or GCP.
• Relevant certification such as CRISC, CISSP, or cloud data or analytics certifications.
• Experience in pharmaceutical, life sciences, or another highly regulated industry.

Responsibilities

• Lead a defined area of the capability, including its people, delivery, and outcomes.
• Manage delivery against the capability roadmap and escalate blockers early.
• Apply product management and Agile delivery practices to the risk intelligence and decision-support tooling roadmap, capturing customer feedback and prioritizing features with business-facing teams.
• Develop team capability through coaching, review, and structured feedback.
• Represent the area in CSO governance and cross-functional forums.
• Own the Key Risk Indicators used across GSK, ensuring they are meaningful, well-defined, consistently reported, and aligned with enterprise risk management priorities.
• Define and instrument internal performance indicators measuring the effectiveness and efficiency of the Risk and Compliance programme.
• Build and maintain the data platform underpinning cyber risk intelligence and reporting.
• Work with partner teams to engineer data pipelines that bring risk, control, threat, and asset data into a single model.
• Partner with security product teams to identify and use data and telemetry from their tools and technologies to identify, evaluate, and disposition risk at scale.
• Develop analytics and models that quantify cyber risk and support prioritization decisions.
• Build dashboards and reporting for CSO leadership, business units, and governance committees.
• Define useful metrics and retire metrics that are no longer useful.
• Ensure data quality, lineage, and definitions are consistent across risk reporting.
• Lead the team in using approved AI tools to improve productivity and ways of working, role-modeling responsible use and following GSK’s Responsible AI, privacy, and security requirements.

Benefits

• Annual bonus.
• Eligibility to participate in a share-based long-term incentive program, depending on role level.
• Health care and other insurance benefits for employees and their families.
• Retirement benefits.
• Paid holidays.
• Vacation.
• Paid caregiver, parental, and medical leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior