Senior Manager, Revenue Operations

EnergyHub•New York, NY

16h•$150,000 - $180,000

About The Position

EnergyHub is looking for a Senior Manager of Revenue Operations to serve as the architect and operator of our GTM engine. This role is critical because our revenue operating system must support the complexity of a carbon-free, distributed energy future. The right person will help our teams move faster, serve clients better, make data-driven decisions, and build scalable systems. You will own the "Revenue Operating System"— you will build scalable GTM systems, improve revenue visibility, strengthen deal and pricing operations, automate manual workflows, and create reliable handoffs to Finance and Accounting. This is the blend of strategy, data, and technology that powers our growth. We need a systems-thinker who can look at a complex commercial strategy and build the automated infrastructure to support it. This is a leadership role for a player-coach who thrives on building scalable processes that eliminate friction for front-line teams while providing total visibility to leadership.

Requirements

8+ years in RevOps or Sales Ops in a high-growth B2B SaaS environment, with significant experience managing teams and advising executive leadership.
Strong communicator: responsive, candid, clear in your opinions, and respectfully open when there is disagreement.
Deep technical expertise in Salesforce and modern billing/revenue engines (e.g., BillingPlatform). You design architecture; you don't just click buttons.
Understand how a change in pricing or a new product launch ripples through every department and have the foresight to build systems to handle it.
Bring credibility and rigor, using facts, data, and domain understanding to make decisions that are best for clients, team members, and the long-term business. Comfortable with complex metrics like LTV, CAC, NRR, and pipeline velocity. You provide the "so what" behind the data.
Driven by building systems and automating manual tasks to make the revenue engine more powerful.
Care deeply about client success and understand that systems and processes exist to help clients succeed, not just to create internal efficiency.
Highly collaborative, able to connect Sales, Client Success, Marketing, Product, Engineering, Finance, and Accounting in a way that improves the experience for clients and internal teams.

Responsibilities

Architect the end-to-end journey from Lead to Renewal. Identify friction points and design solutions to accelerate deal velocity.
Serve as a key advisor to the CRO and executive leadership on pricing strategy, packaging, and deal structuring. Ensure our GTM machine is ready to operationalize new product innovations.
Lead the Deal Desk function, coordinating approvals across departments to ensure complex, high-value deals are structured for success—balancing commercial flexibility with long-term operational scalability.
Move pipeline forecasting from manual, reactive exercises to proactive, data-driven models. Partner with Sales/CS leadership to provide a clear view of business health and trajectory.
Own the roadmap, health, and evolution of our revenue tech stack (Salesforce, HubSpot, BillingPlatform). Ensure these systems provide a "single source of truth."
Design and optimize GTM workflows and business rules within BillingPlatform. Ensure complex contracts translate into clean, structured, and auditable handoffs to Finance and Accounting.
Ensure high data integrity across all GTM tools. Design systems so that data captured from sales and client success is ready for Finance and Accounting to execute billing, reporting, and controls without "guessing."
Constantly look for ways to move the organization away from manual spreadsheets and toward automated system logic, reducing the administrative burden on front-line teams.
Lead and mentor the RevOps team, prioritizing their work and aligning their growth with the company’s scaling needs.
Act as the strategic connector between Sales, Client Success, Marketing, Product, Engineering, Finance, and Accounting to ensure every department is aligned on how revenue is generated and tracked.
Use facts and domain understanding to make decisions that are best for clients and the long-term business. Communicate with candor, clarity, and respect, especially when there is disagreement.