Senior Manager, Regional Facility Services

Walmart•Huntsville, AL
•$110,000 - $220,000

About The Position

The Senior Manager, Regional Facility Services supports Walmart’s commercial supermarket refrigeration needs as a refrigeration subject-matter expert on the Top Gun Refrigeration Specialist Team. The role troubleshoots complex refrigeration issues, identifies root causes, and provides on-site and remote evaluations to improve equipment performance and prevent potential problems. It also supports Facility Services HVACR technicians through troubleshooting guidance and training. Regular travel is required. The position provides technical support to facility services technicians and managers, mechanical construction and project execution, design, and technical training teams. It responds to escalated and recurring issues, supports refrigeration functional performance testing for new-store and remodel projects, and helps assess training needs and develop or review training materials. The role oversees preventive and predictive maintenance programs and supports compliance with safety and regulatory requirements. The position requires extensive commercial supermarket refrigeration troubleshooting experience, the ability to resolve complex issues independently, and the ability to coach and upskill technicians. The role also calls for expertise in maintenance program management, budget management, resource allocation, vendor coordination, and team leadership. A bachelor’s degree in engineering, architecture, construction management, or a related area and five years of relevant experience, or seven years of relevant experience, are listed as minimum qualifications. EPA 608 Certification is required within 90 days of hire.

Requirements

  • Extensive experience troubleshooting commercial supermarket refrigeration systems and identifying root causes.
  • Ability to independently resolve complex refrigeration issues with little external support.
  • Ability to train and upskill technicians through troubleshooting support processes, including remotely.
  • Strong expertise managing preventive and predictive maintenance programs while ensuring compliance with safety and regulatory standards.
  • Skills in budget management, resource allocation, and vendor coordination.
  • Effective leadership capabilities in coaching, developing, and motivating teams.
  • Commitment to continuous improvement, safety culture, company policies, and regulatory requirements.
  • Option 1: Bachelor’s degree in engineering, architecture, construction management, or a related area and 5 years’ experience in facilities management, construction management, mechanical maintenance, or a related area; or 7 years’ experience in those areas.
  • EPA 608 Certification within 90 days of hire.

Nice To Haves

  • Experience in building automation systems, energy management, or critical infrastructure.
  • Experience managing multi-site or regional maintenance operations.
  • Experience leading cross-functional teams, including supervisory experience.
  • State mechanical contractor’s license.
  • Type I and II EPA certification.

Responsibilities

  • Provide refrigeration subject-matter-expert support to facility services technicians and managers, mechanical construction and project execution, design, and technical training teams.
  • Respond rapidly to escalated, recurring, or complex refrigeration issues that have not been resolved through normal channels; troubleshoot and identify root causes.
  • Evaluate systems proactively, identify potential issues, and support their resolution.
  • Perform refrigeration functional performance testing for new-store and remodel projects.
  • Support assessment of refrigeration technical training needs and development and review of training materials.
  • Train and upskill Facility Services HVACR technicians through troubleshooting support processes, remotely and on-site.
  • Oversee preventive and predictive maintenance programs and ensure compliance with safety and regulatory standards.
  • Manage budgets, allocate resources, and coordinate vendors to support cost-effective project outcomes.
  • Coach, develop, and motivate teams to achieve operational excellence.

Benefits

  • Competitive pay and performance-based bonus awards.
  • Medical, vision, and dental coverage.
  • 401(k).
  • Stock purchase plan.
  • Company-paid life insurance.
  • Paid time off, including sick leave, and PTO and/or PPTO usable for vacation, sick leave, holidays, or other purposes.
  • Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U, a Walmart-paid education benefit program for eligible full-time and part-time associates; tuition, books, and fees are covered for eligible programs.
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