Senior Manager Project Management

American Express•New York, NY

About The Position

The Senior Project Manager leads high-complexity creative marketing projects and defined programs within the OnBrand (OB) organization. With Director oversight, this role drives end-to-end delivery of complex, integrated programs, leads and mentors junior project managers across workstreams, and contributes to process improvements across teams. The position requires strong executive presence and visibility with senior OnBrand and Marketing Partner stakeholders. The role owns planning and delivery for defined programs, coordinating related projects and workstreams to ensure alignment and execution. It partners with Account, Creative, Design, Development, Production, and Strategy teams; manages timelines, resourcing, capacity, financial tracking, burn, and reporting in Workfront; and provides stakeholders with clear visibility into status, risks, tradeoffs, and decisions. The Senior Project Manager also supports annual planning and scoping, and proactively manages risks, scope changes, and improvements to future ways of working.

Requirements

At least 7 years of professional experience.
Experience managing $7MM–$10MM in total annual budget.
Experience leading and mentoring junior project managers across multiple workstreams.
Strong knowledge of creative production, including digital, print, and integrated campaigns.
Expertise in project management tools such as Workfront.
Strong communication and presentation skills, including the ability to synthesize complex information for senior stakeholders.
Strong organization and judgment, with the ability to navigate ambiguity in a fast-paced environment.
Ability to understand project nuances, dependencies, and broader business context.
Ability to build relationships across the Enterprise, set clear expectations, hold teams accountable, and find practical solutions.
Ability to communicate confidently with working teams and senior leaders, proactively surfacing risks and solutions.
Employment eligibility to work with American Express in the United States; the company will not pursue visa sponsorship.

Nice To Haves

360 campaign management project management experience.

Responsibilities

Lead end-to-end delivery of complex, integrated creative marketing programs and projects with Director oversight.
Own planning and delivery for defined programs, coordinating related projects and workstreams to ensure alignment and execution.
Provide day-to-day leadership to junior project managers across assigned workstreams, ensuring clear ownership and coordinated execution.
Partner with Account, Creative, Design, Development, Production, and Strategy teams to execute projects on time.
Lead project and program approach discussions and provide recommendations to functional leads.
Lead retrospectives and apply learnings and best practices to improve future ways of working.
Drive alignment conversations with internal teams and Marketing Partners to ensure readiness for project kickoff and execution.
Provide OnBrand leaders and Marketing Partner stakeholders with clear visibility into status, risks, tradeoffs, and decisions.
Manage timelines, resourcing, and capacity in Workfront, including financial tracking, burn, and reporting.
Produce clear, concise, actionable documentation and meeting notes.
Identify risks and potential scope creep; assess impacts to timeline, budget, and resources; recommend solutions; and lead formal change management when needed.
Participate in annual planning and scoping, helping assess scope, timing, resources, dependencies, and budget needs.
Mentor and empower junior project managers through coaching and targeted development opportunities.