Senior Manager Project Management

American Express•New York, NY

14h•$103,750 - $174,750

About The Position

The Senior Project Manager leads high-complexity creative marketing projects and defined programs within the OnBrand (OB) organization. With Director oversight, this role drives end-to-end delivery of complex, integrated programs, leads and mentors junior project managers across workstreams, and contributes to process improvements across teams. The position requires strong executive presence and visibility with senior OnBrand and Marketing Partner stakeholders. The role owns program planning and delivery, coordinates related projects and workstreams, and partners with Account, Creative, Design, Development, Production, and Strategy teams. It manages timelines, resourcing, capacity, financial tracking, budget burn, reporting, risks, scope, and formal change management. The Senior Project Manager also leads project approach discussions, alignment conversations, retrospectives, annual planning, and scoping, while providing clear documentation and status visibility to stakeholders. At American Express, the role is part of a culture grounded in innovation, shared values, Leadership Behaviors, and commitment to customers, communities, and colleagues. Team members receive comprehensive support for holistic well-being and opportunities to learn, develop leadership skills, and grow their careers. Employment eligibility to work in the United States is required; American Express will not pursue visa sponsorship for this position.

Requirements

7+ years of professional experience.
Experience managing $7MM–$10MM in total annual budget.
Experience leading and mentoring junior project managers across multiple workstreams.
Strong knowledge of creative production, including digital, print, and integrated campaigns.
Expertise in project management tools such as Workfront.
Strong communication and presentation skills, including the ability to synthesize complex information for senior stakeholders.
Employment eligibility to work in the United States; American Express will not pursue visa sponsorship.

Nice To Haves

360 campaign management project management experience.

Responsibilities

Lead end-to-end delivery of complex, integrated creative marketing programs and projects with Director oversight.
Own planning and delivery for defined programs, coordinating related projects and workstreams to ensure alignment and execution.
Provide day-to-day leadership to junior project managers across assigned workstreams, ensuring clear ownership and coordinated execution.
Partner with Account, Creative, Design, Development, Production, and Strategy teams to execute projects on time.
Lead project and program approach discussions and provide recommendations to functional leads.
Lead retrospectives and apply learnings and best practices to improve future ways of working.
Drive alignment conversations with internal teams and Marketing Partners to ensure readiness for project kickoff and execution.
Serve as a trusted partner to B40+ OnBrand leaders and Marketing Partner stakeholders, providing visibility into status, risks, tradeoffs, and decisions.
Manage timelines, resourcing, and capacity in Workfront, including financial tracking, budget burn, and reporting.
Produce clear, concise, and actionable documentation and meeting notes.
Identify risks and potential scope creep, assess impacts to timelines, budgets, and resources, recommend solutions, and lead formal change management when needed.
Participate in annual planning and scoping, helping assess scope, timing, resources, dependencies, and budget needs.
Mentor and empower junior project managers through coaching and targeted development opportunities.
Build relationships across the Enterprise, set expectations, hold teams accountable, and adapt to keep work moving forward.
Communicate clearly with working teams and senior leaders, proactively surfacing risks and solutions.