Project Management-Senior Manager
About The Position
Verizon is seeking a Project Management-Senior Manager to work in a fast-changing environment with evolving expectations and non-standard deliverables. The role supports revenue growth across business segments by providing information, data, materials, and tools that facilitate strategic direction, improve customer experience, and strengthen the brand. The position serves as a link between development and execution across multiple projects and leads the design and implementation of a comprehensive sales enablement program. This includes partnering with sales leadership, product management, and product marketing to identify capability gaps, assess needs, launch targeted programs, and improve sales readiness. The role is hybrid, with a defined work location that includes working from home and at least three days per week in the office, as set by the manager. Scheduled weekly hours are 40.
Requirements
- Bachelor’s degree or four or more years of work experience.
- Six or more years of relevant experience, demonstrated through work and/or military experience or specialized training.
- Experience in call center operations.
- Experience in sales, sales operations, business development, or marketing.
- Willingness to work flexible shifts, evenings, weekends, or holidays at times.
Nice To Haves
- Master’s degree.
- Experience presenting new and complex wireless technologies to C-level executives.
- Experience leading cross-functional teams and aligning groups toward a common goal.
- Experience in Enterprise Sales, B2B Sales, or Sales Operations.
- Ability to develop and implement innovative strategies that achieve critical business goals and objectives.
- PMP Certification.
- Lean Six Sigma Certification.
- Experience with Proactive Engagement Team (PET) Dialer.
- Experience with Microsoft Dynamics.
- Experience with Cisco ICM Scripting.
- Experience with Call Routing IVR.
- Data visualization experience, including ability to read and write SQL and run queries in SSMS, Teradata, and/or GCP.
Responsibilities
- Design, build, and implement a comprehensive sales enablement program, including tools, processes, programs, and accreditations.
- Partner with Sales Leadership to identify knowledge and skills gaps, conduct ongoing needs assessments, and roll out targeted programs.
- Collaborate with Product Management and Product Marketing to develop and launch sales enablement programs.
- Identify standard methodologies for rapid dissemination across the field.
- Develop and run sales enablement tools and materials that support sales-force revenue generation.
- Ensure the sales organization’s skills, knowledge, and sales readiness.
- Deliver accurate, detailed, timely, and user-friendly ongoing reports.
- Review performance and make adjustments for continuous improvement in cost-effectiveness, quality, speed, and customer satisfaction.
- Serve as a critical link between development and execution across multiple projects.
Benefits
- Medical, dental, and vision coverage.
- Short- and long-term disability insurance.
- Basic and supplemental life insurance and AD&D insurance.
- Identity theft protection.
- Pet insurance.
- Group home and auto insurance.
- Matched 401(k) savings plan.
- Up to 8 company-paid holidays per year.
- Up to 6 personal days per year.
- Paid parental leave.
- Adoption assistance.
- Tuition assistance.
- Other incentives and an award-winning total rewards package.
- Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.
- Up to 15 days of vacation per year for newly hired employees, increasing with additional service.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
