Senior Manager, Program Management (Workplace Hospitality)

Walmart • Bentonville, AR

5d

About The Position

The Senior Manager, Program Management leads the execution of multiple business initiatives by developing strategic plans, removing obstacles, and ensuring alignment with organizational goals. This role oversees cross-functional teams, drives process improvements, and monitors performance metrics to achieve operational excellence. The position requires leadership in mentoring associates, fostering collaboration, and maintaining compliance with company policies. In partnership with senior leaders, the Senior Manager facilitates informed decision-making and continuous improvement to deliver results that support Walmart’s mission and long-term business objectives.

Within Workplace Hospitality, the Senior Manager leads a dedicated team responsible for space readiness and smooth workplace activations across key campus locations. The team maintains spaces and services that support meaningful connections aligned with Walmart’s culture. Working with cross-functional partners, it combines operational excellence and leadership to enhance collaboration and foster a productive, positive, and engaging workplace.

The role leads business plans, supervises and develops associates, partners with senior leaders and stakeholders, improves processes, and analyzes program performance. The position is based at 703 Associate Dr, Bentonville, AR 72716. Walmart maintains a drug-free workplace and does not tolerate illegal drug or alcohol use on the job.

Requirements

• At least 2 years of experience leading cross-functional teams.
• At least 3 years of experience using intermediate functionality of Microsoft Office.
• Bachelor’s degree in Business, Human Resources, or a related field and 4 years of experience in project management, compliance, operations management, or a related area; or 6 years of experience in one of those areas.
• Proven program management expertise and ability to drive multiple business plans and projects to completion.
• Leadership skills in supervising, mentoring, and developing cross-functional teams.
• Decision-making capabilities supported by data analysis, risk assessment, and contingency planning.
• Effective communication skills for engaging stakeholders, senior leaders, and team members.
• Experience in process improvement, including gap analysis, implementing best practices, and aligning work with organizational strategy.
• Commitment to ethics, integrity, company values, and fostering a high-performing collaborative work environment.

Nice To Haves

• Experience managing a budget, profit and loss statement, or related financial process.
• Master’s degree in Business Administration or a related field, such as project management, compliance, or operations management.
• Project Management Certification.

Responsibilities

• Lead execution of multiple business plans by identifying needs, setting priorities, and removing obstacles to achieve performance goals.
• Supervise and develop associates through mentoring, coaching, and performance management to build a collaborative team environment.
• Partner with senior leaders to define goals, assess risks, and communicate program requirements to stakeholders and executive leadership.
• Evaluate processes, conduct gap analyses, and implement best-practice solutions aligned with company strategy.
• Analyze program performance using key metrics, recommend adjustments, and collaborate cross-functionally to enhance service and product capabilities.
• Lead the Workplace Hospitality team in ensuring space readiness and smooth workplace activations across key campus locations.
• Maintain compliance with company policies and foster collaboration and continuous improvement.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• Walmart-paid Live Better U education programs for eligible full-time and part-time associates, including tuition, books, and fees.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior