Senior Manager, Product Design

Capital One • McLean, VA

1d • $200,700 - $249,900 • Hybrid

About The Position

Capital One is seeking a Senior Manager, Product Design to join its Commercial Bank team within the Experience Design organization. The role leads design for core commercial lending and CRM platforms, transforming legacy tools into proactive, AI-enabled ecosystems. The Senior Manager will shape design strategy for the client management platform and modernization of the core lending engine, creating seamless, data-driven experiences that help the salesforce and accelerate business growth.

The position manages and mentors a team of 4–5 designers and owns migration of the local design system to support the space’s growth. The Senior Manager combines design expertise and people leadership to co-create solutions to complex problems, drive product strategy, and foster a high-performing team culture. The role is hybrid, with on-site attendance required in accordance with Capital One’s hybrid policy at the designated office location.

The successful candidate will partner with design peers and cross-functional business, product, and technology partners. They will use customer insights, research, data, and business understanding to guide human-centered design, align stakeholders, communicate strategic design decisions, and deliver innovative outcomes. A strong portfolio demonstrating leadership, process, results, and impact is expected.

Requirements

• At least 6 years of experience in a Product Design role.
• At least 6 years of experience using design and prototyping tools such as Figma.
• At least 2 years of experience in a people leadership role.
• Strong portfolio demonstrating leadership, process, results, and impact.

Nice To Haves

• At least 8 years of experience in a Product Design role.
• At least 8 years of experience using design and prototyping tools such as Figma.
• Experience working with and contributing to an established design system.
• Experience collaborating with product, technology, and business leaders.
• Experience leading design projects or teams.
• Experience working in heavily regulated, data-heavy problem spaces.

Responsibilities

• Lead design for Capital One’s core commercial lending and CRM platforms.
• Drive design strategy for the client management platform and modernization of the core lending engine.
• Create seamless, data-driven experiences that empower the salesforce and support business growth.
• Manage and mentor a team of 4–5 designers, setting goals aligned with broader portfolio strategy and developing designers’ capabilities.
• Own migration of the local design system to support the rapidly scaling space.
• Co-create solutions to complex problems and drive product strategy and outcomes.
• Oversee and optimize the use of appropriate design tools, platforms, frameworks, and design systems in collaboration with cross-functional partners.
• Guide the development of design artifacts such as vision stories, journey maps, blueprints, high-fidelity designs, and prototypes.
• Advocate for human-centered methods that align customer needs with business goals, using data, research insights, and design expertise.
• Manage stakeholders, remove barriers, and drive alignment across product, technology, and business partners.
• Present work across organizational levels and job functions, making complex ideas accessible and influencing stakeholders.
• Use business, customer, competitor, and market knowledge to shape design engagement and manage portfolio scope and priorities.

Benefits

• Comprehensive health, financial, and other benefits supporting total well-being.
• Eligibility for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed