Senior Manager, Player Communications and Marketing

The National Football League•New York, NY

7d•Onsite

About The Position

The NFL Player Communications and Marketing group is seeking a Senior Manager who will support all 3 units of the Player Operations department – Player Engagement, Player Relations and Player Communications and Marketing – to develop data driven strategies that impact player programs, events, education and engagements; and inform overall department strategy. The ideal candidate possesses moderate experience with data systems and analytics tools for visualization/reports, and an understanding of NFL clubs, players, legends and game rules/operations.

Requirements

Bachelor’s degree in business or analytics
Minimum 7-10 years relevant experience
Proven management experience
Extensive knowledge in all Microsoft programs and data reporting tools
Experience in Sport or Player Operations

Nice To Haves

Masters in sports management, business, or analytics
Fluency in Power BI, Tableau, Dynamics, Qualtrics
Knowledge and passion for the sport of football
Ability to work well under tight deadlines.
Ability to manage and prioritize multiple tasks independently.
Thrive in a team setting and can take directions well.
Collaborate with multiple team members in different areas.

Responsibilities

Work across Player Ops to create, develop, and track department business plans, including defining strategic priorities, metric creation, measurement, tracking, and reporting of success metrics
Manage technology systems related to players and programming including but not limited to Player CRM, NFL Programs, FIS, Legends Business Directory, and ServiceNow, collaborating with NFL IT and external vendors
Support the development and analysis of Player Operations alignment with League priorities, strategic insights and growth opportunities based on key League and market trends
Player Operations initiatives tracker to track department goals and KPIs.
Work across the department to create club dashboards data collection and reporting.
Player Operations ERM enterprise risk management
Collaborate with Data & Analytics, Management Council, IT, and other internal stakeholders to accurately capture and measure player information.
Support department events and initiatives, when applicable