Marketing and Communications Manager

Gartner•Boston, MA

18h•Hybrid

About The Position

Ignite employee engagement and elevate brand influence by crafting innovative, high-impact communications across digital channels, presentations, and multimedia. Leverage cutting-edge technology, creative storytelling, and out-of-the-box thinking to drive awareness, collaboration, and business growth. Drive employee awareness, engagement, and brand consistency by planning, creating, and delivering high-impact internal marketing and communications across multiple mediums (email, intranet, video). Support client-facing content needs by developing presentations and conference outreach materials to extend brand influence externally. Develop and execute quarterly internal marketing communication plans aligned with business priorities and in collaboration with internal stakeholders. Create compelling, audience-specific content for email, intranet, and conferences using plain language, storytelling, and multimedia (video, motion graphics). Manage intranet content architecture, homepage features, and navigation to ensure content is current, searchable, and user-centered. Create and refine pitch decks, client presentations, case study materials, thought leadership visuals, and conference outreach collateral. Increase readership and intranet engagement, resulting in improved understanding and awareness of services. Contribute to an increased number of client projects through effective communication strategies.

Requirements

5+ years of experience in internal marketing, communications, and brand engagement across digital and multimedia channels
Bachelor’s degree in Marketing, Communications, Media, or related field required
Ability to create innovative marketing collateral to engage internal stakeholders and clients.
Proficient in the latest technologies, including AI tools, to support innovation and role effectiveness.
Skilled in Microsoft 365 suite (Outlook, Teams, SharePoint, OneDrive), advanced PowerPoint visual storytelling, Word, and intermediate Excel analytics.
Experienced with design and video tools such as Adobe Creative Cloud (Premiere Pro, After Effects, Photoshop, Illustrator), Canva or Figma, and accessibility tooling.
AI fluency, including Microsoft Copilot, prompt engineering fundamentals, ethical AI usage, and generative image/video tools.
Strong creative storytelling skills, translating complex topics into simple, engaging narratives with excellent editorial judgment.
Demonstrates out-of-the-box thinking by conceptualizing fresh content formats (micro-videos, interactive content, live Q&A, data visualizations).

Nice To Haves

postgraduate or professional certifications (CIPR, CIM, Content Design, UX writing) are a plus.

Responsibilities

Drive employee awareness, engagement, and brand consistency by planning, creating, and delivering high-impact internal marketing and communications across multiple mediums (email, intranet, video).
Support client-facing content needs by developing presentations and conference outreach materials to extend brand influence externally.
Develop and execute quarterly internal marketing communication plans aligned with business priorities and in collaboration with internal stakeholders.
Create compelling, audience-specific content for email, intranet, and conferences using plain language, storytelling, and multimedia (video, motion graphics).
Manage intranet content architecture, homepage features, and navigation to ensure content is current, searchable, and user-centered.
Create and refine pitch decks, client presentations, case study materials, thought leadership visuals, and conference outreach collateral.
Increase readership and intranet engagement, resulting in improved understanding and awareness of services.
Contribute to an increased number of client projects through effective communication strategies.