Senior Manager, Pharmacy and Drug Rebate Services

Gainwell Technologies LLC•Any city, OH
•$101,300 - $144,700•Remote

About The Position

The Senior Manager, Drug Rebate Product owns the strategic direction and delivery of Medicaid Drug Rebate solutions that support client programs, regulatory requirements, and business growth. The role shapes product priorities, guides solution decisions, and works across product, development, testing, implementation, and operations teams to translate business needs into practical solutions that improve efficiency, usability, and delivery outcomes. The position manages a team of five or more members, directly or indirectly, responsible for development, testing, implementation support, and drug rebate operations across client sites. It oversees drug rebate work, client relationships, projects, testing, design and implementation, staff performance, and contributions to product strategy, resourcing, and forecasting. The role also supports new business proposals and presentations, and drives continuous improvement by applying best practices, lessons learned, and industry trends. This is a 100% remote position with up to 20% travel to support key client meetings. The annual pay range is $101,300 to $144,700, with the offered base pay subject to factors including geographic region, internal equity, job-related knowledge, skills, and experience. Salaried, full-time employees are eligible for a flexible vacation policy, a 401(k) employer match, comprehensive health benefits, educational assistance, and leadership and technical development academies.

Requirements

  • At least 8 years of experience working with Medicaid design, development, and implementation (DDI), change requests, or solution enhancement projects.
  • At least 5 years of experience managing direct or indirect team members.
  • Experience capturing, documenting, and managing client requirements and complex business processes.
  • Experience managing client relationships for change requests, special projects, and system implementations.
  • Experience preparing and overseeing testing plans for drug rebate DDIs and system enhancements.
  • Analytical and problem-solving skills for design, creation, testing, and defect resolution.

Responsibilities

  • Manage directly or indirectly a team of five or more members responsible for development, testing, implementation support, and drug rebate operations across client sites.
  • Manage drug rebate business-area tasks, including problem resolution, quality control, performance, and change requests.
  • Manage client relationships through daily operations, change requests, special projects, and system implementations.
  • Provide project oversight and manage rebate team activities and tasks.
  • Prepare test documents and oversee testing plans for new development and change requests.
  • Support new business efforts by preparing RFI/RFP bid responses and providing demonstrations and presentations of Gainwell’s Drug Rebate solution.
  • Oversee drug rebate design, development, and implementations (DDIs), and the design of system enhancements.
  • Contribute to Drug Rebate direction and strategy planning, resourcing, and forecasting.
  • Oversee staff productivity and performance metrics.
  • Support Drug Rebate activities, including new initiatives, federal program changes, and state-specific enhancements.
  • Drive innovation and continuous improvement by applying best practices, lessons learned, and industry trends to product strategy, operational processes, and delivery capabilities.

Benefits

  • Flexible vacation policy
  • 401(k) employer match
  • Comprehensive health benefits
  • Educational assistance
  • Leadership and technical development academies
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