Senior Analyst, Rebate Administration

Abbott • Austin, TX

3d • $78,000 - $156,000 • Onsite

About The Position

The Senior Analyst, Rebate Administration administers customer rebate and fee programs throughout the contract lifecycle, from full execution through expiration. The role ensures accurate and timely payments and compliance with contractual requirements and internal controls, and serves as a liaison among Sales, Finance, Accounting, Contracting, customers, and other groups. It analyzes complex data, manages contract performance, and provides reporting and insights that support revenue growth, customer satisfaction, and financial accuracy.

The position is fully onsite in Austin, Texas, or Alpharetta, Georgia. The analyst serves as a subject matter expert and primary contact for hospitals, hospital systems, and group purchasing organizations in an assigned geography on rebate- and administration-fee-related questions. The role reports updates to customers and internal stakeholders and follows management-approved processes and procedures.

Requirements

• Bachelor’s degree or an equivalent combination of education and work experience.
• At least 5 years of experience in business, financial, or strategic pricing and contracting.
• Knowledge of mathematical modeling and ability to identify relevant details quickly while working with large data sets.
• Ability to manage multiple projects simultaneously, address unresolved issues, and communicate effectively with personnel at all levels.
• Customer-service-oriented approach and skills to support field Sales, Finance, and Accounting teams.
• Strong organization, attention to detail, and proactive ability to anticipate, prevent, identify, and resolve questions and issues.
• Advanced proficiency in Microsoft Excel, Access, and Word, and experience with Business Objects or similar reporting systems.
• Excellent verbal and written communication skills, attention to detail, and ability to work with general supervision.
• Strong analytical, strategic, and problem-solving skills.
• A strong sense of urgency and ability to work under pressure, multitask, and manage competing priorities.

Responsibilities

• Administer rebate and fee programs from full contract execution through expiration, collaborating with contract authors and Sales, performing calculations, obtaining approvals, and ensuring timely posting and delivery of customer payments.
• Process rebates and fees in coordination with cross-functional groups to ensure accurate, on-time customer payments and compliance with audit guidelines for contract approval and creation.
• Build mathematical models and tools to calculate payout amounts and track contract performance.
• Provide written and verbal updates to customers, Sales, Contract Operations Management, Accounting, Finance, Commercial Legal, and other cross-functional groups.
• Communicate contractual obligations to internal and external customers, including sales representatives and hospital representatives.
• Serve as the subject matter expert and primary contact for assigned hospitals, hospital systems, and group purchasing organizations on rebate and administration-fee questions.
• Solve complex problems and make recommendations based on analysis of multiple information sources.
• Provide reports and analysis to the department and senior management as requested.
• Follow management-approved processes and procedures and alert management when circumstances require deviation.

Benefits

• Career development opportunities with an international company.
• Employees may qualify for free medical coverage in the Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• Retirement savings plan with high employer contribution.
• Tuition reimbursement.
• Freedom 2 Save student debt program.
• FreeU education benefit, an affordable and convenient path to earning a bachelor’s degree.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior