Drug Rebate Product Manager

Gainwell Technologies LLC•Any city, OH

8d•$101,400 - $144,900•Remote

About The Position

The Drug Rebate Product Manager leads the strategic direction, development, implementation, and ongoing management of Gainwell’s Medicaid Drug Rebate solutions. The role provides product leadership throughout the product lifecycle, ensuring solutions meet state Medicaid client needs, regulatory requirements, and business objectives. It requires expertise in Medicaid Drug Rebate Program operations and the ability to translate complex business and regulatory requirements into scalable technology solutions. The Product Manager works with state Medicaid clients and cross-functional teams to plan and prioritize product enhancements, support implementations, oversee maintenance and operations, address product issues, and improve operational performance and client satisfaction. The role also monitors policy and industry changes, supports business development and client relationship growth, and guides cross-functional teams and less experienced personnel. This position is remote within the United States, with occasional travel that may be required (0–10%). A flexible schedule may be needed to accommodate business needs and travel. Video cameras are required during interviews and the initial week of orientation.

Requirements

10+ years of experience in Medicaid pharmacy programs, drug rebate operations, or related healthcare technology solutions.
Strong knowledge of federal and supplemental rebate processes, CMS requirements, and state Medicaid operations.
Demonstrated experience managing the lifecycle of complex healthcare technology products, including product strategy, requirements management, solution design, system enhancements, and implementation.
Proven ability to build and maintain relationships with state Medicaid clients, business stakeholders, and technical teams and translate complex business needs into product solutions.
Experience supporting large-scale technology implementations, system integrations, and ongoing maintenance and operations.
Ability to manage competing priorities, deliverables, and business commitments.
Strong analytical, organizational, communication, and decision-making skills.
Demonstrated ability to lead cross-functional initiatives, resolve complex challenges, and drive continuous product improvement.
Willingness to work a flexible schedule to accommodate business needs and travel as required.

Responsibilities

Lead product strategy, roadmap, and lifecycle management for Medicaid Drug Rebate solutions, aligning them with business objectives, client requirements, and market opportunities.
Serve as a subject matter expert in Medicaid Drug Rebate Program operations, including federal and supplemental rebates, CMS regulations, manufacturer invoicing, dispute resolution, and rebate collections.
Plan and prioritize product enhancements, regulatory updates, and new capabilities to improve functionality, operational efficiency, and client satisfaction.
Partner with state Medicaid clients to understand business requirements, establish product priorities, manage expectations, and support program objectives.
Provide product leadership and oversight for new client implementation, design, development, integration, testing, and deployment.
Work with engineering, architecture, development, and operations teams to convert business and regulatory requirements into functional specifications and scalable technology solutions.
Establish product milestones, deliverables, and performance measures for product initiatives and commitments.
Support maintenance and operations across existing state clients, identifying ways to improve system performance, streamline processes, and enhance service delivery.
Monitor federal and state Medicaid policy changes, CMS guidance, and industry trends to identify product impacts and needed enhancements.
Identify and resolve complex product issues, operational challenges, and client concerns with technical and business stakeholders.
Partner with business development, sales, and account management teams on proposals, demonstrations, new business opportunities, and expansion of existing client relationships.
Evaluate product performance, financial considerations, and market opportunities to develop business cases and investment recommendations.
Maintain relationships with internal stakeholders, external partners, and state Medicaid clients to support product delivery and business growth.
Drive product standardization and continuous improvement to increase scalability, reduce operational complexity, and improve consistency across state implementations.
Provide leadership, guidance, and mentoring to cross-functional teams and less experienced personnel.