Senior Manager, People & Culture

Dream•Toronto, ON

16d•$135,000 - $155,000

About The Position

The Senior Manager, People & Culture is a hands-on business partner who works with senior leaders and people managers across four public entities to drive business outcomes through talent management, organizational design, leadership effectiveness, employee experience, and strong employee relations practice. This role provides senior advisory support across the employee lifecycle, balancing strategic partnership with pragmatic delivery. The Senior Manager, People & Culture is a key contributor to our operating model, collaborating closely with Total Rewards (Compensation & Benefits), Talent Acquisition, and People Services to deliver consistent, scalable programs while meeting business needs and compliance requirements.

Requirements

Undergraduate degree or diploma, preferably in People & Culture Management
12+ years’ experience as an HR Manager, in a high pace environment, multi divisional organization, with a focus on management coaching, employee relations and performance management
Demonstrated ability to operate as a strategic partner to senior leaders, translating business needs into practical people strategies and interventions (workforce planning, organizational design, leader coaching, performance)
Proven change leadership capability in complex environments with competing priorities, ambiguity, and pace
Excellent stakeholder management and executive communication skills, with the ability to influence without authority
Deep experience leading employee relations matters with strong judgement, disciplined process, and a risk-aware approach
Strong knowledge of employment legislation and people & culture practices
Experience working with an HRIS system is critical (Dream uses UKG, so experience with this software is an asset)
CHRP Designation or in progress.

Nice To Haves

Experience in Real Estate Development or Asset Management is preferred

Responsibilities

Lead, develop, and oversee a team of three HR professionals, fostering accountability, service excellence, and continuous improvement.
Act as a trusted operational partner to leadership and business stakeholders, aligning people & culture service delivery with organizational priorities.
Elevate the employee and manager experience by simplifying, automating, and standardizing P&C administrative processes.
Strengthen knowledge management by overseeing the development of P&C training resources, documentation, and self-service tools.
Partners with business leaders and managers, demonstrating strong business acumen and a bias for outcomes. Prioritize what matters most and convert People strategy into clear, practical actions that support business performance.
Act as a trusted adviser to leadership by aligning people plans to business objectives and driving measurable value through workforce planning, talent decisions, and organizational effectiveness.
Support leaders with organizational planning (headcount, structure, critical roles, succession risk) and shape fit-for-purpose organizational structures.
Champion an P&C culture of business partnership across 4 separate corporate entities.
Provide guidance to Leaders, Managers and Employees on a variety of HR issues including but not limited to employment law, Dream P&C policies, procedures and programs, performance management, progressive discipline process, attendance management, employee concerns, department structure
Coach senior leaders and people managers on high-quality people leadership practices including performance management, feedback, role clarity, accountability, and building inclusive, high-performing teams.
Drive consistent, high-impact delivery of cyclical talent programs (for example, performance and development cycles)
Design, implement and support P&C-related programs across teams, focused on areas such as disability management, reward and recognition, employee engagement, performance, succession etc.
Design and facilitate manager and employee training sessions on programs as needed.
Implement programs that increase employee engagement and retention.
Oversight of the Dream Employee Handbook and provide recommendations for changes and improvements to better support Leaders, Managers and Employees.
Lead employee relations matters by advising leaders and employees and ensuring processes are consistent, fair, well-documented, and jurisdiction-aware.
Oversee (and, where appropriate, lead) complex casework such as investigations, performance risk, and reorganizations, partnering closely with external counsel as required.
Maintain current knowledge of relevant Canadian employment legislation, regulations, and leading practice; translate requirements into scalable policies, leader guidance, and manager capability-building.
Use People data and business context to generate insights and recommendations that help leaders make better decisions on hiring, retention, performance, engagement, and organizational health.