Senior Manager, People and Culture

Maple • Toronto, ON

68d • $130,000 - $145,000 • Hybrid

About The Position

We’re hiring a Senior Manager of People and Culture to join our small, high-performing People and Culture (P&C) team. Reporting to the VP, P&C, you will play a key part in aligning Maple’s people strategies with business objectives, ensuring that our P&C initiatives not only support but also drive business success at scale.

As a strategic HR partner, you will work closely with business unit leaders to embed people practices into our overall business strategy. This role is for a "builder-doer" who enjoys both the strategic partnership with leaders and the hands-on execution of the programs that define the employee experience. You will also manage and mentor members of the wider P&C team, fostering their professional growth while improving our operational foundations.

Requirements

• 7+ years of progressive experience in Human Resources or People Operations.
• Bachelor’s degree in Human Resources, Business Administration, or a related field. CHRP or equivalent certification is considered an asset.
• Demonstrated experience acting as an HR Business Partner to senior leaders, with the ability to influence decisions and provide sound judgment in complex situations.
• People management experience, with a track record of developing team members and setting clear priorities.
• Strong knowledge of employee relations, performance management, organizational design, and operational HR processes.
• Experience overseeing payroll and benefits processes, with a strong understanding of compliance and employment legislation in Canada.
• Proven ability to balance strategic thinking with hands-on execution.
• Strong analytical skills with the ability to interpret HR data and translate insights into recommendations.
• Excellent written and verbal communication skills, with the ability to engage stakeholders at all levels of the organization.

Nice To Haves

• Experience in a startup, scale-up, or SaaS environment is considered an asset.

Responsibilities

• Strategic HR Partnership: Serve as the primary P&C contact for designated business units, advising on employee relations, workforce planning, change management, and performance management.
• HR Operations: Oversee and elevate critical business as usual functions, including payroll oversight and benefits administration. You’ll ensure our internal processes are seamless, scalable, and compliant.
• People Programs: Lead the design and execution of core programs including performance management cycles and compensation reviews. You’ll also spearhead learning and development initiatives to support continuous growth.
• Compliance: Maintain and evolve our internal policies, ensuring they reflect our modern, human-first culture while staying ahead of employment standards and compliance requirements.
• Learning & Development: Elevate Maple’s growth culture by designing and delivering scalable L&D initiatives that aligns with our learning strategy and supports skill building.
• Data-Driven Leadership: Leverage data and insights to guide decision-making and present strategic recommendations to senior leadership that improve organizational health and retention.

Benefits

• Competitive benefits package: health, dental, counselling, and life insurance coverage to care for you and your loved ones.
• Health spending account: extra funds for wellness essentials like eyeglasses, therapy, and more.
• Maple access: virtual healthcare for you and your family, including general practitioners, pediatrics, and therapy consultations.
• Flex benefits budget: an annual flex budget to support your growth and well-being. A portion of this budget is dedicated to learning and development through our Branch Out Budget, with the remaining amount flexible to use toward wellness expenses, additional learning, or a contribution to your GRSP, so you can invest in what matters most to you.
• Paid health days: 10 extra days for when life happens—rest, appointments, or caregiving included.
• Destination5: work internationally in eligible countries for up to 5 days per year.
• Retirement savings plan: invest in your future with our group retirement savings plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level