People and Culture Manager

Mann Wireless•Smyrna, TN

1d•Hybrid

About The Position

We are seeking a People & Culture Manager to lead recruitment, employee relations, and performance management for our growing team. With a multi-state footprint (FL, NY, TN) and a workforce of approximately 38 professionals, we need a "People & Brand" leader who can professionalize our operations without overloading our "process-light" culture. Your mission is to ensure we have the right people in the right seats, that they are trained and safe, and that our "relaxed yet serious" culture is felt across every office. The ideal candidate brings both HR expertise and a marketing mindset—someone who can attract great talent, tell our story internally and externally, and build programs that engage and develop our team without overcomplicating how we work. Mann Wireless is a leader in cellular phone and two-way radio enhancement systems within buildings. We have been in business for over 25 years and have grown by the strength of our reputation for integrity, quality, and customer satisfaction. We are headquartered in Largo, FL with offices in Smyrna, TN and Ballston Spa, NY. This is a high-impact role at a pivotal stage of growth. You will help define how we attract, support, and develop our people—ensuring we scale in a way that preserves what makes our culture strong while preparing us for what’s next. We’re currently scoping this as a part-time position but it could grow to full-time as the company grows.

Requirements

5+ years of experience in HR, People Operations, Talent, or a similar role
Demonstrated strength in recruiting and employee relations
Experience building or improving performance management and development programs
Strong communication and storytelling skills; background in marketing, communications, or employer branding is a strong plus
Ability to thrive in a growing, evolving environment with minimal structure
Practical, solutions-oriented mindset with strong judgment and emotional intelligence
Proven ability to influence and build trust across all levels of an organization
Experience managing multi-state payroll/HRIS (Paylocity preferred) and organizing resources within SharePoint.

Nice To Haves

SHRM-CP, SHRM-SCP, PHR, or SPHR certification (preferred but not required)

Responsibilities

Lead full-cycle recruiting across all functions, from sourcing to onboarding
Partner with leadership to anticipate hiring needs aligned with company growth, executing a hiring plan aligned with 6, 12, and 18-month goals
Develop and communicate a compelling employer brand and candidate experience
Improve and update job descriptions to ensure they reflect our mission and "what's in it for the candidate."
Foster a positive, inclusive, and high-performing culture
Act as a fair advocate for employees while protecting company interests.
Address employee concerns with empathy, sound judgment, and fairness
Lead performance management, including annual reviews, career development paths, and necessary disciplinary documentation or mediation.
Support career development planning, coaching, and training initiatives
Partner with managers to recognize high performance and address underperformance
Support managers in navigating team dynamics and challenges
Create and maintain a compelling, modern employee handbook that reflects our values, benefits, and growth opportunities
Develop and publish a quarterly internal newsletter to keep employees informed and engaged
Identify and implement creative ways to strengthen communication and connection across the company
Introduce scalable HR processes that support growth while respecting our low-process culture
Continuously evaluate and refine programs to ensure they are effective, simple, and well-adopted
Balance structure with flexibility—knowing when to build and when to stay lean
Serve as the power user for Paylocity, SharePoint, and Microsoft 365.
Build out Paylocity modules for benefits, PTO transparency, and training tools.
Support open enrollment and act as the primary liaison with insurance vendors, EAP providers, and external partners.
Work closely with the Compliance Officer to track and manage training for driver safety, first aid, OSHA, cybersecurity, and more.
Contribute to external marketing initiatives as needed (e.g., recruiting campaigns, culture content, social media)
Help tell the story of who we are as an employer and why people should join and stay
Assist with other initiatives as needed.