Senior Manager, Operations

DP World•Fairburn, GA

26d

About The Position

DP World North America is a growing global contract logistics provider, operating in over 40 countries across 95 sites within our Automotive and Technology divisions. We manage highly complex and technical four-wall warehouse operations for some of the world's leading organizations. We are seeking an experienced Operations Manager to lead and oversee daily logistics and warehouse operations. This role is responsible for ensuring efficient scheduling, seamless customer service, operational excellence, and the effective management of warehouse teams. The ideal candidate will have a strong background in logistics, supply chain, or automotive operations and a proven ability to lead teams in a fast-paced environment.

Requirements

Bachelor’s degree in business, engineering, or related field preferred.
Progressive experience performing professional level operational and plant management duties; preferably in automotive or logistics industry.
Ability to read, analyze, and interpret complex documents. Ability to respond effectively to sensitive inquiries or complaints. Ability to write documents using original or innovative techniques or style. Ability to make effective and persuasive presentations on controversial or complex topics to top management and customer.
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheet, graphics, etc.

Responsibilities

Manage the daily activities of a logistics operation to maximize scheduling and delivery of commodities to the customer.
Interface with customer to ensure smooth -coordination of scheduling and maximization of schedule adherence; provides input on local conditions, identifies needs and receives direction on real-time staffing increases or decreases.
Enact contingency plans as needed; escalate and direct activities during system problems, disasters, etc.; identify potential problems, troubleshoot, escalate issues to local and senior management, and participate in post-mortem analysis of problems providing input for future process improvements.
Review ongoing performance results to targets. Take corrective measures with authorization, escalate as needed.
Responsible for providing effective leadership to the Warehouse Managers and/or team, enforcing company standards, act as a role model.
Other duties as assigned.