Senior Manager, Operations Improvement
About The Position
Walmart seeks a Senior Manager, Operations Improvement to lead initiatives that enhance operational efficiency and drive continuous improvement across business processes. This role involves managing projects, implementing change management strategies, and optimizing resource allocation to support organizational goals. The successful candidate will utilize performance management and workflow tools to identify opportunities for improvement and ensure effective governance. Strong expertise in operations management and data-driven decision-making is essential to deliver measurable results and sustain long-term operational excellence within a dynamic environment. The team leads project execution, process improvement, content governance, and change management to advance business goals and operational excellence. They manage the FS budget, oversee performance monitoring, and support talent development. Focused on fostering effective collaboration across the organization, the team upholds Walmart’s core values of integrity, customer focus, and continuous improvement. Utilizing skills in project and operations management, governance, and workflow optimization, the team drives impactful initiatives that enhance efficiency and support sustained growth within the company.
Requirements
- Proven expertise in project and operations management with a focus on continuous improvement processes.
- Strong leadership skills in change management and performance management to drive operational excellence.
- Experience in resource allocation and governance to ensure effective project implementation and workflow management.
- Proficiency with business intelligence tools such as Tableau to analyze and report operational metrics.
- Ability to lead and optimize workflows while managing behavioral aspects within teams to enhance productivity.
- Bachelor’s degree in Business or related field and 4 years’ experience in retail operations, content development, project management, or related area OR 6 years’ experience in retail operations, content development, project management, or related area
Nice To Haves
- Microsoft Office
- Retail Industry
- Training and Development
- Working on cross-functional teams or projects
- Masters: Business Administration
- Project Management - Project Management Professional - Certification
- Six Sigma Black Belt - Certification
- Six Sigma Green Belt - Certification
Responsibilities
- Lead and manage operations improvement initiatives to enhance efficiency and effectiveness across business units.
- Develop and implement continuous improvement processes aligned with organizational goals.
- Oversee project management activities, ensuring timely delivery and adherence to governance standards.
- Utilize performance management tools and data analytics to monitor progress and identify opportunities for optimization.
- Coordinate resource allocation and workflow management to support operational objectives.
- Collaborate with cross-functional teams to drive change management and sustain improvements.
- Leverage business intelligence software to generate insights and support decision-making.
Benefits
- Competitive pay
- Performance-based bonus awards
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement
- Jury duty
- Voting
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Live Better U (Walmart-paid education benefit program for full-time and part-time associates)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
