Operations Improvement Manager

Armstrong Flooring•Marietta, PA

6d•Onsite

About The Position

Armstrong World Industries, Inc. is hiring an Operations Improvement Manager in Marietta, Pennsylvania. The role provides technical expertise and leadership to initiate and lead significant process improvement activities involving mechanical, electrical, chemical, and human elements. The manager partners with the Operations Manager and value stream leaders to drive organizational transformation, improve plant operations, and build a systems-based culture. The position also serves as backup to the Operations Manager. The role leads high-impact initiatives and kaizen events, works with production and support teams to identify operational issues, analyzes data to find systemic improvement opportunities, and coordinates improvement and sustainability efforts. The estimated base salary range is $90,000 to $115,000 per year, with individual pay based on location, skills, expertise, experience, and other relevant factors. Relocation is not offered, and travel is not required.

Requirements

High school diploma or equivalent.
Strong leadership, facilitation, and meeting management skills.
Experience solving complex, multi-variable problems and implementing sustainable root-cause countermeasures.
Ability to learn and execute basic continuous improvement tools, including 5S, Value Stream Mapping, Poka-Yoke, Standard Work, Yokoten, Agile Methodology, Six Sigma, and Kaizen.
Basic statistical and data analysis skills.
Computer proficiency in Excel, Word, and PowerPoint, with basic skills in Minitab, Infinity, or similar statistical software.
Ability to retrieve and work with data from multiple sources, including Data Historian, Infinity, Access, SAP, and other plant or AWI systems, to identify opportunities and assess situations accurately.
Ability to lead self-directed initiatives independently and as a small-team leader.
Effective interpersonal skills to work with all organizational levels, address conflicts, resolve upset conditions, and facilitate behavioral change.
Effective communication, writing, presentation, and data organization skills.
Strong project management and facilitation capabilities.

Nice To Haves

Bachelor's degree.
Five or more years of manufacturing, maintenance, or engineering and plant experience.
Line management and/or first-line supervision experience.
Lean certification from a reputable organization or certifying body.
Significant experience working within a Lean culture.
Green Belt Certification.
Experience working with maintenance and shop floor employees.
Continuous flow manufacturing experience.

Responsibilities

Identify and execute value stream or plant-wide projects, including finding improvement opportunities, understanding current projects, determining needed resources, and procuring those resources.
Align kaizen events and hoshin projects with value stream and plant results.
Lead kaizen events by identifying team members, preparing agendas, conducting training, implementing improvements, and creating and tracking measures and actions.
Ensure accountability for MDI (managing for daily improvement) and that Gemba behaviors and processes are effective in achieving desired results.
Build relationships with production and support staff to understand ongoing operational issues.
Organize and analyze data sets to identify systemic improvement opportunities.
Use technical expertise and leadership skills to identify, initiate, and implement significant process improvement activities.
Provide systems-based experience and thinking to help transform the operation from a task-based culture to a systems-based culture.
Coordinate improvement and sustainability efforts with value stream leadership.
Serve as backup to the Operations Manager.