(USA) Senior Manager, Operations and Implementation
About The Position
The Senior Manager, Talent Acquisition Technology leads complex, technology-enabled transformation initiatives across Walmart’s talent ecosystem. The role takes business problems from discovery through solution design, implementation, adoption, and value realization. It simplifies processes, defines future-state experiences, translates business needs into actionable requirements, and leads cross-functional teams through delivery. Success requires strong judgment, comfort with ambiguity, and the ability to connect business needs, user experience, technology, data, and operations to create scalable solutions and measurable outcomes. The team transforms technology experiences that support how people discover opportunities, apply, are assessed, hired, onboarded, and move within Walmart. Its portfolio includes career sites, applicant tracking systems, assessment experiences, internal mobility, business-facing hiring tools, scheduling, onboarding, and the integrations that connect them. The team is building a more connected talent technology ecosystem that can scale across Walmart’s businesses, markets, and workforce.
Requirements
- Deep experience in salaried or high-volume/hourly hiring, with strong end-to-end process knowledge.
- Strong understanding of the talent technology landscape, leading industry platforms, and best-in-class practices.
- Proven ability to lead complex transformations from discovery and current-state assessment through design, implementation, launch, and adoption.
- Strong digital execution experience, including translating business needs into requirements and partnering with Product, Engineering, and Design through delivery.
- Ability to connect process, technology, data, and user needs into scalable solutions.
- Strong cross-functional leadership, executive communication, and comfort operating in ambiguity.
- Bachelor's degree in Business, Technology, Supply Chain, Communications, or a related field and 4 years of experience in retail, production, operations management, or a related area; or 6 years of experience in those areas.
- 1 year of supervisory experience.
Nice To Haves
- Intermediate functionality of Microsoft Office and Salesforce.
- Experience managing projects or client relationships in retail, healthcare, or a related area.
- Master’s degree in business or a related field.
- Master of Business Administration.
Responsibilities
- Lead technology transformations from discovery through implementation and optimization.
- Evaluate user experiences, processes, systems, data, and operational needs.
- Define future-state workflows, experiences, requirements, and success measures.
- Partner with Product, Engineering, Design, Data, Legal, and business teams through delivery.
- Lead testing, readiness, launch, adoption, and continuous improvement.
- Identify opportunities to apply automation, AI, and emerging technology.
- Use data and user insights to improve experiences and business outcomes.
- Communicate decisions, risks, and recommendations to senior leaders.
Benefits
- Medical, vision, and dental coverage.
- 401(k), stock purchase, and company-paid life insurance.
- Paid time off, including sick leave, parental leave, family care leave, bereavement, jury duty, and voting leave.
- Short-term and long-term disability.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
- Walmart-paid Live Better U education benefit program, with tuition, books, and fees covered for eligible programs.
- Performance-based bonus awards, including annual or quarterly performance bonuses.
- Stock may be included as additional compensation for certain positions.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
