Senior Implementation Manager

Wise•Austin, TX

1d•Hybrid

About The Position

Wise is seeking a Senior Implementation Manager to join its team in Austin and help grow Wise Platform by delivering high-impact partner integrations. The role works closely with Solutions Engineering, Product, Compliance, Operations, and Sales teams to deliver projects efficiently and to a high standard, contributing to regional growth targets. The Senior Implementation Manager leads complex implementations for major banks and businesses from kickoff through launch, delivering on time and with high quality. The role implements new and existing solutions across markets, resolves blockers, and builds trust with stakeholders across executive and engineering teams, both internal and external. The position is suited to an established professional with experience delivering complex financial services programs, particularly in banking and payments, and an interest in financial technology in a fast-paced environment.

Requirements

At least 6 years of project management experience in banking or fintech.
Proven experience managing complex, multi-phase projects using Agile, Waterfall, or hybrid methodologies.
Skill in creating and managing high-quality project plans, breaking down tasks, mapping dependencies, and identifying the critical path to launch.
Extensive experience leading API- or SWIFT-based payment integrations and navigating banking or large-enterprise organizational structures and decision-making processes.
Proven ability to identify, manage, and mitigate project risks through governance frameworks, take ownership of emergent issues, and drive cross-functional and external stakeholders toward successful outcomes.
Ability to resolve complex challenges independently and make impactful decisions, with strong motivation, organization, time management, adaptability, and resourcefulness in ambiguous and rapidly evolving environments.
Experience delivering secure and compliant payment integrations while navigating local regulatory requirements.
Exceptional verbal and written communication skills, including presenting complex concepts to varied audiences and engaging credibly with executives and working teams.

Responsibilities

Lead complex implementation projects for major banks and businesses from kickoff to launch, ensuring timely, high-quality delivery.
Resolve project blockers through problem-solving and influencing, working across business and technical contexts and building trust with diverse stakeholders.
Use governance expertise to manage scope, timelines, and accountability; identify risks, solve challenges, and ensure regulatory compliance.
Manage project, financial, compliance, and reputational risks for deals and put robust mitigation plans in place.
Build and nurture strong partner relationships and ensure partners have a positive experience.
Explain financial technology solutions confidently.
Lead process improvements to increase project scalability and efficiency.
Lead initiatives to improve implementation processes and help scale the Implementation function.
Travel to work with Wise teams and meet prospects around the world.

Benefits

Restricted stock units (RSUs).
Annual self-development budget.
Medical, dental, and vision insurance, including HSA and FSA options.
Company-paid life insurance, short- and long-term disability, and an employee assistance program.
Hybrid working model combining home and office work.
Option to work remotely for 90 days per year from anywhere in the world.
Relocation expenses covered.
25 days of PTO, 15 sick days, 11 holidays, 5 compassionate leave days, 3 paid “Me” days, and an annual paid volunteer day.
Paid six-week sabbatical after four years.
18 weeks of paid parental leave after one year of employment.
401(k) with up to a 4% employer match.