Senior Manager of Product, Partnership Products

PPLSI

2d•Remote

About The Position

This role is responsible for building and scaling a new strategic capability within LegalShield: a curated ecosystem of third-party legal service partners who provide specialized, fixed-fee legal services to members. Today, LegalShield fulfills all member legal needs through its provider law firm network; this role introduces an additional fulfillment channel designed to expand capacity, improve outcomes in select practice areas, and optimize unit economics. The leader in this role will define and execute the end-to-end partner strategy, including identifying which legal practice areas are best suited for third-party fulfillment, sourcing and evaluating partners, structuring commercial agreements, and designing how partner services integrate into the member experience. This includes owning both strategic design and operational execution across a new function that does not yet have established playbooks. This is a high-ownership, zero-to-one individual contributor role — not a team leadership position. There are no direct reports. What there is: broad strategic scope, direct access to senior leadership, and the expectation that you'll drive outcomes by doing the work and influencing others, not by managing a broader product team. The person in this role will flex across altitudes constantly — setting partnership strategy with the CPO in one meeting, negotiating contract terms with a partner in the next, and writing product requirements for an integration the same afternoon. Success requires strong product thinking, commercial acumen, operational rigor, and the ability to build structure where none exists. You'll lead through the quality of your work and the clarity of your recommendations, not through org chart authority.

Requirements

Bachelor's degree in Business Administration or a related field.
8–12+ years in product management, business development, partnerships, or platform strategy
3–5+ years in a senior leadership or principal-level role with end-to-end ownership responsibilities
Proven experience building and managing a portfolio of third-party partners or vendors (not single-point integrations or isolated deals)
Experience in subscription, membership, or recurring-revenue business models
Strong background in services-oriented industries such as legal, insurance, healthcare, financial services, or employee benefits (preferred over pure SaaS environments)
Demonstrated ability to operate in matrixed organizations and influence cross-functional roadmaps without direct control of all teams involved
Strong financial modeling capability, including P&L ownership, unit economics modeling, and business case development
Executive-level communication skills with the ability to simplify complex tradeoffs into clear decision frameworks

Nice To Haves

Experience launching and managing multiple fulfillment or distribution channels alongside an existing core channel
Complex commercial negotiation experience (pricing structures, SLAs, exclusivity, data-sharing, termination provisions)
Background in regulated industries with jurisdictional variation (legal, insurance, healthcare, financial services)
Experience in marketplace, platform, or network-based business models
Experience designing and executing pilot programs or experimentation frameworks for scaling new partner models
Prior exposure to legal services, identity protection, or adjacent membership-based service ecosystems
Experience operating in transformation-stage organizations without established operating frameworks

Responsibilities

Launch and Prove the Partner Model: Stand up the first wave of third-party legal service partnerships in priority practice areas, Successfully deliver end-to-end member experiences through partner fulfillment (intake → referral → completion), Validate unit economics that demonstrate partner fulfillment is viable and scalable, Establish measurable proof points for quality, speed, and cost compared to provider network fulfillment
Expand Member Value Without Cannibalizing the Core: Increase the breadth of legal services available to members through new partner capabilities, Ensure partner expansion does not negatively impact provider law firm relationships or economics, Identify and scale areas where partners improve access, coverage, or specialization without degrading core fulfillment
Build a Repeatable Partner Operations Function: Create standardized frameworks for sourcing, vetting, contracting, onboarding, and managing partners, Establish scalable operating processes that reduce marginal effort for each new partner added, Develop governance models, scorecards, and decision frameworks for expansion, renegotiation, and termination
Drive Measurable Member Impact: Improve member satisfaction for partner-fulfilled legal matters, Increase utilization in previously underserved or capacity-constrained practice areas, Demonstrate retention and lifetime value improvements tied to expanded service offerings, Support monetization opportunities through partner-enabled services where applicable