Senior Product Manager Payment Products

SymcorMississauga, ON
Hybrid

About The Position

As an internal product expert, lead the development, strategic planning, and execution of the product vision and roadmap for a portfolio of payment products and services, ensuring alignment with business goals and market opportunities. This is a hybrid role with requirements to be on site 3 days a week, providing a balance between remote flexibility and in-person collaboration.

Requirements

  • University Degree – Undergraduate or Business graduate preferred
  • Relevant certifications within Product Management are preferred
  • 5 to 8 years of product management experience with a PM or Senior PM title
  • Demonstrated experience in Canadian payments (working knowledge of ACSS, RTR, the regulatory landscape)
  • Experience launching or managing SaaS or API-based payment products
  • End-to-end PDLC ownership — from discovery and requirements through launch and post-launch iteration
  • Strong communication and presentation skills — comfortable presenting to executives and bank stakeholders
  • Proven ability to operate with minimal supervision in ambiguous, fast-moving environments
  • Active use of AI tools in day-to-day product work

Nice To Haves

  • Experience with open banking, BaaS, or embedded finance
  • Familiarity with ISO 20022 or real-time rail architecture
  • Experience in a B2B2C model
  • Exposure to bill payments, EFT/AFT, or remittance products

Responsibilities

  • Own the product lifecycle for existing payments products including roadmap, backlog prioritization, and performance tracking
  • Pull and interpret product data to identify opportunities for improvement and optimization
  • Conduct post-launch reviews and feed insights back into the roadmap
  • Manage BAU activities including issue escalation, stakeholder updates, and client support
  • Lead discovery, business case development, and go-to-market planning for new payment products
  • Translate strategic vision into actionable product roadmaps with clear milestones and success metrics
  • Partner with engineering, compliance, legal, and risk to take products from concept to launch
  • Identify market gaps and emerging opportunities within the Canadian payments ecosystem
  • Build and present executive-level decks and product recommendations to internal leadership and bank clients
  • Support client conversations with insights, product updates, and strategic recommendations
  • Act as a subject matter expert on payment products with both internal and external stakeholders
  • Define KPIs and success metrics for each product
  • Use data to drive prioritization decisions and communicate product performance to leadership
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