Senior Product Manager - Engagement Products

PaysafeJacksonville, FL
Hybrid

About The Position

We are seeking a Senior Product Manager to lead the development of engagement-driven products that power connected, multi-participant commerce environments. This role will focus on creating seamless, high-frequency experiences that connect consumers, merchants, and partners through a unified platform. You will play a critical role in driving user adoption, retention, and transaction growth by building and scaling capabilities across wallets, acquiring, loyalty, offers, and partner integrations. These solutions will enable dynamic, real-world and digital experiences where users can discover, transact, and engage within a single ecosystem.

Requirements

  • 5–8+ years of product management experience, with a focus on consumer engagement, merchant engagement, growth, or digital platforms
  • Experience building or managing wallets, loyalty programs, marketplaces, or ecosystem-based products
  • Strong understanding of behavioral design, incentives, and engagement mechanics
  • Experience with data-driven product development, including experimentation and performance optimization
  • Familiarity with multi-sided platforms and integrating third-party partners
  • Ability to translate complex ecosystems into simple, intuitive user experiences
  • Strong cross-functional leadership and stakeholder management skills

Nice To Haves

  • Experience in fintech, payments, or commerce platforms is a plus

Responsibilities

  • Define and execute product strategy for engagement products that drive user adoption, retention, and transaction frequency
  • Design and scale consumer engagement experiences, including wallet interactions, in-app journeys, and contextual commerce
  • Build and optimize loyalty, rewards, offers, and gamification capabilities to increase repeat usage and share of wallet
  • Develop merchant and partner engagement models, enabling participation through promotions, advertising, and value-added services
  • Identify and deliver opportunities to connect physical and digital experiences (e.g., in-location ordering, partner integrations, event-based engagement)
  • Own the end-to-end product lifecycle from concept through launch and continuous optimization
  • Partner with Engineering, Design, and Partnerships to deliver scalable, high-impact solutions
  • Leverage data and experimentation to improve engagement metrics, conversion, and monetization
  • Support monetization strategies tied to engagement, including affiliate models, sponsored offers, and partner-driven revenue streams
  • Ensure compliance with regulatory, privacy, and data usage requirements across markets

Benefits

  • Tailor-made training and ongoing development to help you enhance your skills in the field of online payments
  • Multiple career progression opportunities in a dynamic in-house business
  • Environment where product expertise, professional and personal commitment are rewarded
  • Competitive remuneration and social benefits package
  • Fun and collaborative working atmosphere
  • Flexible working model - we encourage our employees to embrace our flexible working approach. You will be expected to work from home and spend an average of three days a week at our office as part of our hybrid work model
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