Senior Manager of Homeless Solutions

City of Greeley • Greeley, CO

7d • Onsite

About The Position

The Senior Manager of Homeless Solutions serves as the City's strategic lead for homelessness response planning, funding administration, program oversight, and regional collaboration efforts. This position develops and implements policies, programs, and cross-sector strategies that support housing stability, community coordination, and effective homelessness response systems through data-driven decision-making and community partnerships. The position serves as the City's primary liaison with municipal departments, nonprofit service providers, regional agencies, law enforcement, healthcare systems, and community stakeholders regarding homelessness response initiatives. While primarily focused on strategic planning, system improvement, policy development, contract administration, and performance accountability, the position may oversee select City-operated programs during the transition to contracted service delivery models. Direct client service is not a primary responsibility of this role.

Requirements

• Bachelor’s degree in Public Administration, Social Work, Sociology, Human Services, Educational Leadership, Public Policy, or a related field required.
• Five (5) years of progressively responsible professional experience in homelessness response, human services administration, housing stability programs, community development, public policy, or related field.
• Experience leading cross-functional or regional collaborative initiatives.
• Experience managing grants, contracts, or public funding allocations preferred.
• Municipal or local government experience preferred.
• Any combination of related education, experience, certifications and licenses that will result in a candidate successfully performing the essential functions of the job, AND Possession of a valid driver’s license.

Nice To Haves

• Master’s degree in Public Administration, Social Work, Educational Leadership, Public Policy, or related field preferred.
• Experience working within Continuum of Care (CoC) systems or regional homelessness governance structures.
• Experience presenting to elected officials, executive leadership, or governing boards.
• Bilingual skills desirable.
• Knowledge of homelessness systems, housing stability strategies, trauma-informed practices, and regional human services networks.
• Knowledge of public administration, governmental budgeting, procurement, and contract management.
• Ability to analyze complex social issues and develop strategic, collaborative solutions.
• Exceptional facilitation, conflict resolution, and relationship management skills.
• Ability to interpret and utilize data to guide policy and operational decisions.
• Ability to navigate politically sensitive and high-profile community issues.

Responsibilities

• Oversee the transition of City operated homeless programs to contracted service delivery models, ensuring continuity of services, stakeholder coordination, contract implementation, and performance accountability.
• Lead implementation of the regional homelessness response strategy in alignment with City priorities and community goals.
• Develop and advocate for policies, initiatives, and operational recommendations related to homelessness prevention, sheltering, outreach, encampment response, and housing stability.
• Supports the Northern Colorado Continuum of Care, a federally designated region that coordinates a community-wide response to homelessness, including funding priorities, system interventions, and Housing First practices.
• Analyze local, state, and federal trends, legislation, and best practices related to homelessness systems.
• Prepare strategic reports, recommendations, and presentations for executive leadership, City Council, boards, commissions, and community stakeholders.
• Administer and oversee annual budgets to support homelessness response and human services programs.
• Manage procurement, contract compliance, performance metrics, and outcomes reporting for nonprofit service providers and partner agencies.
• Evaluate program effectiveness using quantitative and qualitative performance data.
• Identify and pursue grant funding opportunities and support grant administration activities.
• Serve as the City’s lead representative on regional homelessness and housing stability initiatives.
• Coordinate efforts between City departments, including police services, emergency management, and community development.
• Facilitate collaboration among nonprofit organizations, county agencies, healthcare providers, school districts, and other community partners.
• Convene stakeholder groups and lead collaborative problem-solving efforts related to homelessness response.
• Monitor system performance indicators and analyze community trends related to homelessness and housing instability.
• Develop dashboards, reports, and performance measures to support evidence-based decision-making.
• Recommend operational improvements and resource allocation strategies based on measurable outcomes.
• Support continuous improvement efforts across funded programs and regional systems.
• Build and maintain productive relationships with elected officials, residents, advocacy groups, and service providers.
• Organize and delegate assignments to team members; Hiring, training, motivating and coaching employees; Evaluate employee performance and goal setting; Hold employees accountable for assigned task and goals; Provide timely and constructive feedback and training opportunities; Provide training opportunities with a focus on employee development; Resolve conflicts and complaints; Analyzing information and processes and develop more effective or efficient processes; Establishing and achieving business and financial objectives; Ensure compliance with safety procedures.

Benefits

• This position is benefits eligible. Please view our benefits guide here.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior