Senior Manager of Homeless Solutions
About The Position
The Senior Manager of Homeless Solutions serves as the City's strategic lead for homelessness response planning, funding administration, program oversight, and regional collaboration efforts. This position develops and implements policies, programs, and cross-sector strategies that support housing stability, community coordination, and effective homelessness response systems through data-driven decision-making and community partnerships. The position serves as the City's primary liaison with municipal departments, nonprofit service providers, regional agencies, law enforcement, healthcare systems, and community stakeholders regarding homelessness response initiatives. While primarily focused on strategic planning, system improvement, policy development, contract administration, and performance accountability, the position may oversee select City-operated programs during the transition to contracted service delivery models. Direct client service is not a primary responsibility of this role.
Requirements
- Bachelor’s degree in Public Administration, Social Work, Sociology, Human Services, Educational Leadership, Public Policy, or a related field required.
- Five (5) years of progressively responsible professional experience in homelessness response, human services administration, housing stability programs, community development, public policy, or related field.
- Experience leading cross-functional or regional collaborative initiatives.
- Possession of a valid driver’s license.
Nice To Haves
- Experience managing grants, contracts, or public funding allocations preferred.
- Municipal or local government experience preferred.
- Master’s degree in Public Administration, Social Work, Educational Leadership, Public Policy, or related field preferred.
- Experience working within Continuum of Care (CoC) systems or regional homelessness governance structures.
- Experience presenting to elected officials, executive leadership, or governing boards.
- Bilingual skills desirable.
Responsibilities
- Oversee the transition of City operated homeless programs to contracted service delivery models, ensuring continuity of services, stakeholder coordination, contract implementation, and performance accountability.
- Lead implementation of the regional homelessness response strategy in alignment with City priorities and community goals.
- Develop and advocate for policies, initiatives, and operational recommendations related to homelessness prevention, sheltering, outreach, encampment response, and housing stability.
- Supports the Northern Colorado Continuum of Care, a federally designated region that coordinates a community-wide response to homelessness, including funding priorities, system interventions, and Housing First practices.
- Analyze local, state, and federal trends, legislation, and best practices related to homelessness systems.
- Prepare strategic reports, recommendations, and presentations for executive leadership, City Council, boards, commissions, and community stakeholders.
- Administer and oversee annual budgets to support homelessness response and human services programs.
- Manage procurement, contract compliance, performance metrics, and outcomes reporting for nonprofit service providers and partner agencies.
- Evaluate program effectiveness using quantitative and qualitative performance data.
- Identify and pursue grant funding opportunities and support grant administration activities.
- Serve as the City’s lead representative on regional homelessness and housing stability initiatives.
- Coordinate efforts between City departments, including police services, emergency management, and community development.
- Facilitate collaboration among nonprofit organizations, county agencies, healthcare providers, school districts, and other community partners.
- Convene stakeholder groups and lead collaborative problem-solving efforts related to homelessness response.
- Monitor system performance indicators and analyze community trends related to homelessness and housing instability.
- Develop dashboards, reports, and performance measures to support evidence-based decision-making.
- Recommend operational improvements and resource allocation strategies based on measurable outcomes.
- Support continuous improvement efforts across funded programs and regional systems.
- Build and maintain productive relationships with elected officials, residents, advocacy groups, and service providers.
Benefits
- This position is benefits eligible.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
