Senior Manager of Exploitative Content
Discord
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Posted:
August 3, 2023
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Remote
About the position
As the Senior Manager of Exploitative Content, you will lead a team to deliver responsible safety operations for users, ensuring alignment with domestic and international standards. Your role will involve serving as the internal subject matter expert on teen and child safety, providing strategic guidance and oversight to a global team, and collaborating with internal and external stakeholders to deliver program capability and processes. Reporting to the Senior Director of Specialized Intelligence Operations, you will also manage industry initiatives, external partnerships, and collaborations, while ensuring the delivery of high-quality services to prevent crimes against children and vulnerable populations.
Responsibilities
- Inform Discord's policies, programs, and plans to promote and ensure quality, consistency, and integration of the Exploitative Content mission
- Manage initiatives, report results, and make recommendations based on risk mitigation, brand reputation, and opportunities to generate safety-related impact
- Lead engagement with business leaders and subject matter experts on strategies, plans, and specific projects relating to the Exploitative Content mission
- Advise and guide efforts by supporting stakeholder teams, including scaled enforcement, data engineering, threat research, and adaptive analytics, to incorporate user safety initiatives, projects, and planning
- Manage industry initiatives, external partnerships and collaborations, and serve as the principal Exploitative Content resource for team and company leaders
- Ensure delivery of high quality, trauma-informed, person-centered services to prevent crimes against children and other vulnerable populations
- Proven leadership in developing, articulating, and advocating policies and strategies relating to teen and child safety
- Strong understanding of US and global regulation related to digital/online safety
- Demonstrated leadership managing enterprise strategy, policy, and planning, to include liaison relationships with relevant organizations (e.g., NCMEC), law enforcement agencies, oversight organizations, and international partners
- Proven experience in partnering with people operations to support wellness initiatives for employees
Requirements
- 8+ years of experience investigating and acting on digital crimes and internet-enabled abuse against children or experience in reviewing and acting on violating adult explicit content
- Experience analyzing and mitigating high-impact threats and online threat actors, with a track record of managing tactical & strategic initiatives resulting in measurable change
- Proven leadership in developing, articulating, and advocating policies and strategies relating to teen and child safety
- Strong understanding of US and global regulation related to digital/online safety
- Demonstrated leadership managing enterprise strategy, policy, and planning, to include liaison relationships with relevant organizations (e.g., NCMEC), law enforcement agencies, oversight organizations, and international partners
- Proven experience in partnering with people operations to support wellness initiatives for employees
Benefits
- Comprehensive medical insurance including Health, Dental and Vision (plus up to $20,000 for gender affirmation procedures)
- Mental health resources and quarterly wellness stipends
- 14+ paid holidays, 4 weeks of PTO + use-what-you-need sick days
- Paid parental leave (plus fertility, adoption and other family planning benefits)
- Flexible long-term work options (remote and hybrid)
- Volunteer time off
- A diverse slate of Employee Resource Groups
- Plus commuter contributions and other perks for office-based employees
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Discord
Discord is an online voice, video, and text communication platform designed for creating communities.
Company Overview
Discord is an online voice, video, and text communication platform designed for creating communities.
Benefits
Compensation and Financial Benefits:
- Competitive salaries and equity options
- 401(k) retirement plan with employer contributions
Health and Wellness:
- Comprehensive medical, dental, and vision insurance coverage
- Wellness and fitness programs, including gym membership reimbursements
- Access to mental health resources
Work-life Balance and Flexibility:
- Flexible work hours and remote work options
- Unlimited paid time off and paid holidays
- Generous parental leave policy for both primary and secondary caregivers
Professional Development and Growth:
- Educational allowance for continuous learning and development
- Opportunities for internal promotions and career progression
- Regular feedback and performance reviews
Office Environment and Tools:
- For in-office employees, a well-equipped workspace in a modern office
- Remote work setup stipend for remote employees
- Up-to-date technology and software tools to facilitate productivity
Additional Perks and Incentives:
- Employee Assistance Program (EAP)
- Regular team-building events and annual company retreats
- Casual work environment
- Employee referral bonuses
- Free snacks and drinks in the office for in-office employees
Less details