Gestionnaire principal, responsable du programme de strategie pour les nouveaux produits /Senior Manager, New Product Strategy Program Lead

RTX•Longueuil, QC

1d•Onsite

About The Position

Pratt & Whitney Canada (P&WC) is a global leader in aerospace innovation, proudly headquartered in Longueuil, Quebec, since 1928. We design and manufacture next-generation aircraft engines that power the world’s largest fleet of business, general aviation, and regional aircraft and helicopters. For nearly 100 years, our teams have been at the forefront of propulsion technology, pushing boundaries to make flight more efficient and reliable. Our engines support missions that truly matter, from transporting people and essential goods, to enabling emergency medical services, humanitarian operations, and wildfire suppression around the world. Pratt & Whitney Canada was named one of Canada’s Best Employers for 2026 by Forbes, marking the 11th consecutive year the company has earned this recognition. Pratt & Whitney Canada also ranked #1 employer in the aerospace and defense industry in the country. In addition, our headquarters continues to be recognized among the top employers in the Montreal region. Together, these distinctions reinforce our reputation as an employer of choice in Montreal, across Canada, and around the world. In Customer Programs we believe that everything starts with our people. We foster a learning organization and inclusive culture by providing opportunities for development, growth and empowerment. We establish our products and services as the customer preferred choice by delivering world-class product & service dependability and targeted customer outreach. We enable customer relationships through intense market focus and we develop customized solutions. We augment all of this by the use of technology, we strive for proactivity, commit collectively and we always act with integrity and respect. The PW100 engine program is powering regional turboprop aircraft which help connecting people and economies around the world. This position is full-time, Monday to Friday, with flexible hours in Longueuil, and is exclusively on-site.

Requirements

Bachelor degree with 10 to 15 years’ experience
Master degree with 6 to 10 years’ experience
Field of studies: Aeronautics, Aerospace Engineering, Mechanical or Electrical Engineering
Strong project management skills
Business sense is a key competency in this role
Good technical, product knowledge (engines)
Background with engine repair / overhaul process
Previous direct customer / OEM experience
Strong people and communication skills
Solid computer skills (PowerPoint, Excel, Word, Access, etc.)
Occasional business trips
This position is part of a French-speaking work environment, it requires a very good knowledge of English to read and understand, on a daily basis, documentation and technical terms that may emanate from international organizations, as well as to write and communicate in English with customers, suppliers or international colleagues.
The selected candidate will be required to complete a criminal background check and any applicable clearances with respect to the handling and transfer of controlled goods. Employment is conditional upon the successful completion of these checks and obtaining the required clearances. Failure to do so will result in the withdrawal of the employment offer.

Responsibilities

Develop new aftermarket business models, through game-changing strategies for new product and service experience.
Interface directly with OEMs, partner and suppliers to ensure alignment on shared objectives and a unified approach toward achieving common goals
Collaborate closely with engineering, marketing, business development and customer service subject matter experts and strategy owners to define, monitor and influence new engine programs deliverables
Ensure compliance with OEM Product Support Agreements, proactively managing commitments and mitigating risk.
Lead the management of product and commercial offerings, including DPHM services, retrofit programs, in-service product campaigns, and commercial support initiatives.
Oversee programs’ warranty and concession management, ensuring effective resolution, cost control, and high levels of customer satisfaction.
Support financial reviews and develop strategies to improve business performance.
Accountable for engine operating cost optimization
Serve as the voice of the customer and act as a market subject matter expert to drive alignment cross-functionally and provide insights to shape product strategy and drive commercial decisions.
Represent enterprise-wide business needs and advocate for strategic priorities across the organization
Align organizations with a vertical view of the market – Cross Value Stream
Leverage digital connectivity to monitor engine performance, enabling predictive analytics, proactive and personalized support.
Develop business cases and manage aftermarket budgets to support program objectives