About The Position

The A220 commercial aircraft Program is looking for a Digital Product Manager to join the “Digital Program, Customer Engagement & Services Domain in Airbus North America” team, based in Mirabel (Québec, Canada). This role is responsible for managing technical and digital products for all Aircraft Delivery solutions in the North America region, primarily for Canada and the USA for commercial entities, and potentially for helicopter entities. The team fosters cross-collaboration, autonomy, mutual support, and collective learning. The Digital Product Manager is accountable for the end-to-end product/application lifecycle, from conception, design, industrialization, and operation to retirement, including dependency management. They are responsible for forming Multi Functional Teams (MFT) to manage the IM Product/Application lifecycle, identify opportunities, and create products that meet client/end-user expectations regarding time, quality, and cost. The role requires robust program management experience, a drive to improve existing systems and processes, and an innovative mindset to develop novel solutions for evolving challenges. This position is also key in collaborating with European teams to ensure alignment with their roadmaps, initiatives, and objectives.

Requirements

  • At least seven (7) to ten (10) years of experience in Digital Products & Services Delivery Management;
  • At least five (5) years of experience in continuous improvement, and transformation;
  • Experienced with agile methodology (SAFE), waterfall and other project management methodologies;
  • Willingness to travel for business (worldwide), with regular business travels expected (<10% Domestic and International).

Nice To Haves

  • Understanding of Airbus’ Digital standards, project and services methodologies and procedures is a plus;
  • Experienced in Data management is a plus;
  • Experienced in AI Artificial Intelligence is a plus.

Responsibilities

  • Leads and acts as a strategic interface between Digital and business for all Digital related activities for Airbus Commercial Canada, USA and potentially Airbus Helicopters scope in North America Programs, Customer Engagement & Services Domain: covering for Aircraft Delivery PSL;
  • Leads the Digital Product/Application MFT team in order to manage the Digital Product/Application lifecycle, aligning with Airbus Central products and strategic roadmaps; deploying, developing and then operating them to meet operational SLAs;
  • Ensures Products/Application are managed in a consistent manner with the European-based portfolio from a technology and value proposition points of view;
  • Ensures that the known Product/Application’s vision is translated into a prioritized backlog in alignment with the business product owner;
  • Responsible for Continuous Release Management & Obsolescence management;
  • Responsible for enabling the proper level of service according to agreed SLA established with the business functions;
  • Provides guidance on specialized technical topics, ensuring accurate compliance with standards, and resolving complex product issues;
  • Responsible of allocated budget to manage run and project activities;
  • Ensures the link between transversal streams (Architecture, Governance & Quality, Infrastructure, Cyber Security…), and manages escalations to Digital and domain management;
  • Assumes the role of Deputy of Digital North America Aircraft Delivery PSL lead and as such directly supports in leading the PSL’s Strategy and Execution for the Airbus entities in North America; Commercial Canada ACLP, US Entity & Airbus Helicopters.

Benefits

  • Attractive salary
  • Annual bonus
  • Group insurance plan
  • Pension plan
  • Share purchase plan
  • A hybrid working policy (based on operational needs)
  • On-site cafeterias
  • A highly competitive holiday policy
  • Employee Assistance Program (EAP)
  • Discount Program
  • On-site Medical Service
  • Access to a public shuttle service between Laval (Montmorency metro station) and Mirabel, and a carpooling application
  • Great upskilling opportunities and development prospects with unlimited access to +10.000 e-learning courses to develop your employability, certifications, accelerated development programmes, national and international mobility.

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What This Job Offers

Job Type

Full-time

Career Level

Senior

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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