Senior Manager, Marketplace Performance

Lowe's Companies, Inc.•Mooresville, NC

6d•Onsite

About The Position

This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up – we invest in you so you can find your inspiration. Your Impact The Senior Manager, Marketplace Performance is a thought leader responsible for ensuring accountability in achieving business goals through the standardization and optimization of customer, channel, and commerce data within the digital marketplace ecosystem. This includes tracking actionable insights to completion with responsible groups, increasing online awareness and education across partner teams, identifying and creating new opportunities to improve the marketplace experience, creating operational efficiencies that drive productivity for downstream partners, and delivering projects that will drive gross merchandise value and profitability for marketplace performance on Lowes.com. Shape the future of Retail Tech As a Senior Manager, Marketplace Performance thought leader, you’ll get the opportunity to shape the future of retail technology under the leadership of one of Forbes Top 50 CIOs. You’ll also be leading a talented team who share your passion for innovation and excellence. Our halls are filled with brilliant minds from all walks of life who have the freedom to collaborate, explore their every curiosity, and build the future. Here, you can bring your unparalleled experience to the product domain while actively contributing to the long-term product strategy of the entire organization. With a laser focus on specific strategic product areas, you can take full ownership of the end-to-end delivery process. Leveraging your skills, you’ll be able to apply your knowledge across a diverse range of product portfolios, pushing boundaries and elevating innovation to new heights.

Requirements

Bachelor’s degree in business or a related field or equivalent experience
8 Years of relevant experience
6-8 years of experience in online, retail merchandising, vendor management, or digital marketing
3 Years of experience leading teams of direct reports

Responsibilities

Lead a global team of direct and cross-functional analysts (U.S. and Bangalore), who work through digital marketplace initiatives and provide the necessary standardization to maximize channel productivity/return.
Actively work to identify improvements to data insights and discover processes with the intent to improve proficiency and reduce effort in data management and consumption by creating repeatable and automated processes.
Act as the centralized funnel for all digital marketplace level data reporting requests and needs.
Work with data and analytics teams, finance, seller experience, business development, and category performance as primary partners for new and incremental needs.
Champion digital marketplace priorities and focus areas with digital business and partner teams.
Effectively communicate with different audiences, often executive leadership, both written and verbally.
Lead building of materials that are shared with stakeholders and regularly present those to different audiences.
Drive continuous improvement by providing insights based on the review of weekly category performance reporting.
Stay up to speed on performance to share these insights and resulting actions with senior cross-functional leadership.
Provide continuous, open feedback and mentorship to team members and cross-functional partners to encourage their growth and assist them in learning new tools, skills and techniques.
Collaborate and maintain relationships at the senior leadership level with cross-functional groups such as merchandising, supply chain, accounting, finance category management as well as other teams within digital commerce.
Use insights, competitive benchmarking, and previous experience to identify key areas of opportunity and support the functional strategy for digital marketplace.
Provide the necessary insights and support to help define and align the multi-year roadmap for digital marketplace growth.
Ensure the digital data strategy aligns and supports with the digital marketplace team and suppliers’ needs and objective.
Partner across customer intelligence teams to ensure compliance with established data analytics processes, roles, quality criteria, and performance metrics.
Foster the analysis and distillation of complex digital data sets to identify trends, patterns, and insights that inform business decisions and strategies that impact digital marketplace performance.