Senior Manager, Learning & Development, Doctor Development

Aspen Dental•Chicago, IL

3d•Onsite

About The Position

The Aspen Group (TAG) is a large retail healthcare business support organization that has supported over 20,000 healthcare professionals and team members across 1,500 health and wellness offices in dental care, urgent care, medical aesthetics, and animal health. TAG partners with independent practice owners and clinicians to improve healthcare. TAG provides centralized business support services to Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and AZPetVet. This role is for a Senior Manager, Learning and Development, Doctor Development at Aspen Dental. This position is part of the Learning and Development team and is responsible for development strategies and programs for doctor and practice owner audiences. The role will collaborate with the Director, Doctor and Field Clinical Development and VPs of Clinical Support to create and implement learning solutions. The Senior Manager will act as a performance consultant, developing solutions to build foundational knowledge and capabilities in learners to accelerate performance. This leader will manage complex projects, demonstrate business impact through data, and be hands-on in project execution.

Requirements

Bachelor’s degree required
A minimum of 7+ years of relevant learning and development experience, ideally in a fast-paced organization with a distributed workforce
Advanced understanding of adult learning theory and principles
Strong business insight, with the ability to credibly make a business case, by linking current and anticipated business challenges with learning and development solutions.
Well versed in digital learning, just-in-time / micro-learning, and blended learning strategies
Strong capabilities in the area of data analytics (as it pertains to measuring learning)
Highly proficient using eLearning authoring tools (Articulate etc.) and Microsoft Office Suite (i.e., multiple Outlook accounts, Word, Excel, PowerPoint, SharePoint, etc.) and Zoom (including a portfolio of work examples)
Experience providing consultation to senior leadership on strategic initiatives
Excellent communication and influencing skills at all levels in the organization
Extremely flexibility to be proactive in a fast paced, ever-changing environment
Excellent facilitation and mentoring skills.
Experience in group facilitation and leading group/cohort dynamics in order to create connections and foster understanding
Ability to travel as needed

Nice To Haves

Master’s Degree preferred
Understanding of DSOs (dentistry service organizations) or similar medical industries desirable.
Experience leading learning in this field is preferred.
Previous experience developing onboarding processes and programming

Responsibilities

Support and enable successful development of doctor and practice owner roles.
Develop strategy to enable successful development at all stages of development including onboarding.
Partner with senior leaders, the Clinical Support team, owners and the broader L&D, Talent Management and HR teams to understand specific developmental needs, including clinical, operational, leadership, professional development and business management skills.
Design and deliver a suite of highly effective learning solutions, programs, tools and resources. Solutions may include formal learning programs, experiential learning assignments, coaching, etc.
Understand the specific needs learners so you can advocate and adapt for their specific needs and preferences.
Evaluate existing programs/content for impact and alignment with organizational needs.
Provide recommendations for learning experiences that increase reach, impact, and future capability requirements.
Use data to measure success: learn, iterate, and improve; analyze trends and develop proactive actions to improve the experience.