(USA) Senior Manager, Learning and Development

Walmart•Hoboken, NJ
•$108,000 - $216,000•Onsite

About The Position

The Senior Manager, Learning and Development leads the design, implementation, and evaluation of comprehensive training programs to enhance organizational capability and performance. The role drives strategic learning initiatives by partnering with stakeholders to identify needs, develop curricula, and align programs with business objectives. It also coaches and develops associates, manages performance standards, and promotes continuous improvement through data-driven decision-making and effective resource management. The role champions ethical practices and fosters a collaborative environment that supports individual and organizational growth. The Learning and Development team advances leadership capabilities and manager effectiveness across the Sales organization. It designs, develops, and delivers training programs, including curriculum and content creation, facilitation, and program management. By centralizing and standardizing leadership training, the team establishes consistent coaching standards and performance expectations, creates operational efficiencies, reduces training burdens on leaders, and supports a scalable model for leadership development and associate performance. The position leads learning program design and delivery, manages and mentors associates, evaluates training effectiveness, collaborates with stakeholders on tailored learning solutions, and maintains training governance and quality standards. It also oversees performance management processes and develops and facilitates bespoke training content for the sales organization.

Requirements

  • Bachelor’s degree in Business Administration, Engineering, Operations, or a related field and 3 years of experience in operations, project management, or a related area; or 5 years of experience in operations, project management, or a related area.
  • At least 1 year of supervisory experience.
  • Proven leadership experience managing learning and development programs and teams.
  • Expertise in designing, developing, and implementing training curricula aligned with business goals.
  • Strong stakeholder management skills and ability to collaborate across functions.
  • Ability to facilitate training content for large audiences and evaluate training effectiveness.
  • Proficiency in performance management and capability development strategies.
  • Skill in creating and executing learning strategies that enhance employee engagement.
  • Experience driving continuous improvement and adapting to changing business needs.
  • Commitment to ethical standards and promoting accountability.

Nice To Haves

  • Leadership of cross-functional task forces or projects.
  • Master’s degree.
  • Master’s degree in Operations Management.
  • Project Management Professional (PMP) certification.

Responsibilities

  • Lead the design, development, and implementation of learning and development programs aligned with business objectives.
  • Manage and mentor associates, fostering a collaborative team environment and continuous growth.
  • Evaluate training effectiveness through data analysis and adjust strategies to improve performance and operational efficiency.
  • Collaborate with stakeholders to identify learning needs and develop tailored capability-building solutions.
  • Establish and maintain training standards, governance, and best practices to ensure consistency and quality.
  • Oversee performance management processes and provide constructive feedback and coaching for improvement.
  • Develop bespoke training content and facilitate it for the sales organization.

Benefits

  • Competitive pay and performance-based bonus awards.
  • Medical, vision, and dental coverage.
  • 401(k), stock purchase plan, and company-paid life insurance.
  • Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
  • Live Better U, a Walmart-paid education benefit program for eligible full-time and part-time associates, covering tuition, books, and fees for eligible programs.
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