The Senior Manager, Learning and Development leads the design, implementation, and evaluation of comprehensive training programs to enhance organizational capability and performance. The role drives strategic learning initiatives by partnering with stakeholders to identify needs, develop curricula, and align programs with business objectives. It also coaches and develops associates, manages performance standards, and promotes continuous improvement through data-driven decision-making and effective resource management. The role champions ethical practices and fosters a collaborative environment that supports individual and organizational growth. The Learning and Development team advances leadership capabilities and manager effectiveness across the Sales organization. It designs, develops, and delivers training programs, including curriculum and content creation, facilitation, and program management. By centralizing and standardizing leadership training, the team establishes consistent coaching standards and performance expectations, creates operational efficiencies, reduces training burdens on leaders, and supports a scalable model for leadership development and associate performance. The position leads learning program design and delivery, manages and mentors associates, evaluates training effectiveness, collaborates with stakeholders on tailored learning solutions, and maintains training governance and quality standards. It also oversees performance management processes and develops and facilitates bespoke training content for the sales organization.
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Job Type
Full-time
Career Level
Senior