(USA) Manager, Learning And Development
About The Position
The Manager, Learning & Development – Product Training & Certification independently designs, develops, delivers, and evaluates external product education and certification programs through Walmart Connect Academy for advertisers and agency learners. The role translates business priorities and external learner needs into accessible, engaging learning experiences that build advertising solution knowledge, practical application, and measurable learning outcomes. The Product Training & Certification team designs, develops, and delivers product education and certification programs for internal associates and external partners. The team creates learning strategies and content aligned with business goals, collaborates cross-functionally, and improves learning through needs assessment and performance management. It uses instructional design principles and e-learning tools while maintaining stakeholder relationships to support organizational growth, operational excellence, accountability, and development.
Requirements
- Bachelor’s degree in Instructional Design or a related field, or equivalent experience.
- At least 5 years of experience in learning experience design, instructional design, product training, or advertiser education in an enterprise environment.
- Ability to independently manage learning projects, consult with stakeholders, and design and develop learning across multiple modalities.
- Proficiency with authoring and content development tools such as Evolve, Vyond, Canva, Camtasia, Adobe Creative Suite, or PowerPoint.
- Experience creating assessments, evaluating learning results, and using data to improve learner experiences.
- Working knowledge of accessibility, digital learning UX/UI, content quality assurance, and version control.
- Strong written and verbal communication, facilitation, collaboration, and storytelling skills.
- Portfolio demonstrating instructional design work.
- Minimum qualification: Bachelor’s degree in Business, Human Resources, Communications, Education, or a related field and 2 years of experience in adult learning, training content development, or a related area; or 4 years of experience in adult learning, training content development, or a related area.
Nice To Haves
- Instructional design software experience.
- Experience leading cross-functional teams.
- Master’s degree in Learning and Development, Human Resources, or a related field.
- Project Management Certification.
- Project management experience.
- Six Sigma certification.
Responsibilities
- Consult with cross-functional partners and subject matter experts to identify learner needs, performance gaps, business priorities, and suitable learning solutions.
- Conduct needs analyses and define measurable learning objectives aligned to learner personas and business outcomes.
- Design, develop, and maintain product certifications and progressive 101/201/301 learning pathways for external advertisers and agencies.
- Create blended learning experiences, including instructor-led training, eLearning, microlearning, video, simulations, assessments, and performance support.
- Apply adult learning, instructional design, UX/UI, and accessibility principles.
- Manage learning projects, stakeholder reviews, feedback, risks, and approvals.
- Analyze learning data and feedback to improve effectiveness.
- Build, test, quality-assure, and maintain accurate, accessible learning content.
Benefits
- Competitive pay and performance-based bonus awards.
- Medical, vision, and dental coverage.
- 401(k), stock purchase, and company-paid life insurance.
- Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
- Short-term and long-term disability.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
- Live Better U education benefit program for eligible full-time and part-time associates; Walmart pays tuition, books, and fees for eligible programs.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
