Senior Manager, Laboratory Operations - Orlando, FL

VitalHire•Orlando, FL
•Onsite

About The Position

The Senior Manager, Laboratory Operations leads performance, quality, and people development across multiple testing lanes at a high-volume, high-complexity clinical laboratory in Orlando, Florida. The role oversees laboratory operations against performance, quality, and financial targets and uses KPIs to guide staffing, resourcing, and workflow decisions. It also standardizes processes, ensures regulatory compliance, manages quality programs, resolves client and operational issues, and develops supervisors and frontline teams. The position is full-time and permanent/direct hire, with a schedule of Tuesday through Friday, 9 AM–7 PM, plus a Saturday rotation approximately every 12 weeks. Compensation is $102,000–$156,000 per year. Retention and annual bonus programs are available, and relocation may be possible.

Requirements

  • Bachelor's degree in medical technology or a related science.
  • ASCP, NCA, AAB, or equivalent MT certification.
  • Florida Supervisor license.
  • At least 5 years of laboratory leadership experience in a high-volume, high-complexity environment.

Nice To Haves

  • MBA or MS degree.

Responsibilities

  • Oversee laboratory lanes against performance, quality, and financial targets.
  • Use KPIs to drive staffing, resourcing, and workflow decisions.
  • Standardize processes and ensure CAP, CLIA, federal, and state compliance.
  • Lead, coach, and develop supervisors and frontline teams, and build succession.
  • Manage QC/QA programs.
  • Resolve client and operational issues.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) match
  • PTO with cash-out option
  • Employee Assistance Program (EAP)
  • Family and caregiving support
  • Parental leave
  • Retention programs
  • Annual bonus programs
  • Relocation may be possible
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