Seasonal Operations Representative: Orlando, FL

WorldStrides•Orlando, FL

About The Position

World Class Vacations by WorldStrides is seeking a Seasonal Operations Representative for its Orlando Operations Team. The team facilitates group itineraries and serves as the primary point of contact for Group Leaders, from groups’ arrival at Orlando International Airport through their departure. The role helps deliver an organized travel experience so group leaders and students can focus on their trip. This is a seasonal, part-time position with varied shifts between February and June 30. There are no set hours; shifts reflect company needs and the volume of groups traveling.

Requirements

Be available during peak times from February through June.
Work effectively as a team player with students, teachers, local vendors, and WorldStrides staff.
Navigate groups through the city by foot and metro efficiently.
Have time-management and organizational skills.
Demonstrate integrity and responsibility.
Have a passion for helping others.
Have excellent customer-service and communication skills.
Have critical-thinking and creative problem-solving skills.
Be able to multitask and work with minimal supervision.
Have basic computer literacy and skills.
Have access to a reliable personal vehicle for occasional use.
Be able to remain on your feet for assigned shifts and lift and/or move up to 30 pounds when assisting travelers with luggage.

Nice To Haves

Experience working with student populations.

Responsibilities

Facilitate group resort check-in and check-out.
Set up hospitality rooms.
Facilitate special events, such as pizza parties, group dinners, and special ticketed events.
Support bus move operations.
Conduct daily group “Float and Promote” activities.
Coordinate luggage pick-up and drop-off.
Communicate with the team.
Perform other duties as assigned.