Senior Manager, Labor Management

TBC Corporation•Lake Park, FL

About The Position

The Senior Manager, Distribution Labor Management is responsible for developing, implementing, and sustaining labor management strategies across a network of 102 distribution centers throughout the United States. The centers range from 40,000 to 1.5 million square feet and support a $4 billion wholesale tire distribution business. The role establishes warehouse labor standards, designs labor productivity measurement systems, and leads continuous improvement initiatives to improve throughput, increase labor efficiency, and reduce cost per unit. The position partners with Distribution Center Leaders, Regional Vice Presidents, and the Group Vice President to develop actionable plans that drive operational excellence and achieve labor productivity targets. It requires an analytical, operationally focused leader who is comfortable working hands-on in distribution center environments. The role includes significant field time coaching operational teams, validating labor standards, identifying process improvements, and implementing best practices across the network. Travel throughout the United States is approximately 20%, with regular distribution center presence.

Requirements

Bachelor's degree in Supply Chain Management, Industrial Engineering, Operations Management, Business Administration, Logistics, or a related field.
At least 8 years of progressive distribution, warehouse operations, labor management, industrial engineering, or supply chain experience.
At least 5 years leading labor productivity and continuous improvement initiatives within large-scale distribution environments.
Approximately 20% travel throughout the United States.
Regular presence in distribution centers to observe operations, validate labor standards, coach teams, and lead productivity improvement initiatives.

Nice To Haves

Master's degree preferred.
Experience supporting multi-site distribution networks consisting of 50 or more facilities preferred.
Experience implementing engineered labor standards and labor management systems.
Experience working with Warehouse Management Systems (WMS) and operational reporting platforms.
Experience in high-volume wholesale distribution environments preferred.

Responsibilities

Develop and implement a comprehensive labor management program across all distribution centers.
Establish engineered labor standards and productivity benchmarks for receiving, put-away, replenishment, picking, packing, loading, inventory control, and other operational activities.
Create governance processes to keep labor standards accurate, sustainable, and aligned with operational requirements.
Develop labor planning methodologies that align staffing with volume fluctuations and seasonal demand.
Design and maintain enterprise-wide labor productivity reporting and scorecards.
Develop performance metrics and KPIs, including units per hour, cost per unit, labor cost as a percentage of sales, direct labor productivity, throughput by functional area, overtime utilization, labor utilization, and schedule adherence.
Deliver executive-level reporting on productivity performance across facilities.
Establish reporting tools that help distribution center leadership identify performance gaps and take corrective action.
Identify opportunities to improve warehouse productivity, throughput, quality, and service levels.
Lead cross-functional initiatives to eliminate waste, reduce non-value-added activities, and optimize labor utilization.
Build action plans that improve cost per unit and units per hour across the network.
Facilitate root cause analysis and corrective action planning for underperforming locations.
Standardize best practices and operational processes across the distribution center network.
Use WMS capabilities and reporting tools to improve workforce productivity and operational visibility.
Partner with IT and Operations to enhance labor-related reporting and workflow management capabilities.
Analyze transaction-level data to identify process bottlenecks and productivity improvement opportunities.
Drive adoption of system-enabled labor management tools and operational controls.
Conduct periodic site visits throughout the distribution network.
Perform labor assessments and operational diagnostics to identify improvement opportunities.
Provide hands-on coaching and support to Distribution Center leadership teams.
Lead labor productivity reviews and performance improvement initiatives.
Support startup activities, facility expansions, operational redesigns, and network optimization initiatives.
Partner with Distribution Center Managers to develop facility-specific labor improvement plans.
Collaborate with Regional Vice Presidents to align labor performance with regional objectives.
Present performance updates, recommendations, and strategic initiatives to senior supply chain leadership.
Influence adoption of labor management best practices through leadership and communication.

Benefits

Market-competitive compensation.
401(k) and Roth plans with company match and immediate 100% vesting.
Medical, dental, and vision benefits.
Company-paid short-term disability and employer-subsidized long-term disability.
Company-paid life insurance.
Discounted tire purchasing.
Tuition reimbursement.
Employee assistance program.
Generous paid vacation and paid time off.
Customizable voluntary benefits.