Senior Manager, Product Management

Fidelity•Westlake, TX

About The Position

Designs and evolves product capabilities by translating complex business needs into detailed functional specifications and roadmap artifacts. Analyzes business processes, user journeys, and system interactions to identify opportunities for enhanced product functionality and operational efficiency. Partners with cross-functional stakeholders to ensure product features align with business objectives, regulatory considerations, and technology constraints. Develops product documentation, including requirements, use cases, and acceptance criteria, to support consistent implementation across platforms. Uses data, metrics, and user feedback to inform prioritization and continuous product improvement. Supports end-to-end product delivery through requirements clarification, testing validation, and release readiness activities. Ensures solutions are scalable, reusable, and aligned with enterprise standards through rigorous analysis and documentation. The role performs complex, independent analysis across multiple product or business initiatives and supports production issue analysis, product roadmap development, testing, and the assessment of policy, regulatory, and operational changes. Fidelity states that it is transitioning toward a full-time onsite working model through a phased rollout; current onsite expectations vary by role and location and may evolve.

Requirements

  • Bachelor’s degree in Applied Computer Science, Computer Science, Engineering, Information Technology, Information Systems, or a closely related field (or foreign education equivalent), and five years of experience as a Senior Manager, Product Management or in a closely related occupation performing digital product strategy, analytics-driven decision-making, and enterprise platform delivery using JIRA, SQL, and Microsoft Excel in a product management environment; or
  • Master’s degree in Applied Computer Science, Computer Science, Engineering, Information Technology, Information Systems, or a closely related field (or foreign education equivalent), and three years of experience as a Senior Manager, Product Management or in a closely related occupation performing digital product strategy, analytics-driven decision-making, and enterprise platform delivery using JIRA, SQL, and Microsoft Excel in a product management environment.
  • Demonstrated expertise executing large-scale technical programs involving multiple workstreams, resolving complex challenges, mitigating risks, coordinating interdependencies, and collaborating with cross-functional teams and external vendors using JIRA, Confluence, and Microsoft Excel.
  • Demonstrated expertise defining and executing enterprise product strategy, aligning business objectives with technology solutions, conducting market analysis, and establishing long-term product roadmaps for scalable digital platforms using Visio and Microsoft Excel.
  • Demonstrated expertise using data analytics and performance metrics for product decisions, including defining KPIs and analyzing large, complex datasets using SQL, Snowflake, and business intelligence platforms.
  • Demonstrated expertise leading cross-functional product development with engineering, data, and business stakeholders and translating functional and non-functional requirements into technical specifications for cloud-based and distributed systems using JIRA and Confluence.
  • Fidelity will not provide immigration sponsorship for this position.

Responsibilities

  • Elicit, analyze, and document business and functional requirements for complex product initiatives.
  • Translate business needs into product features, user stories, workflows, and acceptance criteria.
  • Conduct current-state and future-state process analysis to support product design decisions.
  • Collaborate with technology, operations, and business stakeholders to clarify requirements and resolve product gaps.
  • Support product roadmap development by analyzing dependencies, impacts, and release sequencing.
  • Review design artifacts and system outputs to validate alignment with documented requirements.
  • Support testing by validating test scenarios, expected results, and defect-resolution outcomes.
  • Develop and maintain product documentation across multiple initiatives or platforms.
  • Analyze product performance data and user feedback to identify improvement opportunities.
  • Assess the impacts of policy, regulatory, or operational changes on existing and planned product capabilities.
  • Support production issue analysis by identifying root causes related to requirements or process design.
  • Perform complex, independent analysis across multiple product or business initiatives.
  • Execute large-scale technical programs involving multiple workstreams, complex challenges, risks, and interdependencies in collaboration with cross-functional teams and external vendors.
  • Define and execute enterprise product strategy aligned with business objectives and technology solutions, including market analysis and long-term product roadmaps.
  • Use data analytics and performance metrics to inform product decisions and improve product performance, customer engagement, and operational efficiency.
  • Coordinate cross-functional product development with engineering, data, and business stakeholders, translating requirements into technical specifications for cloud-based and distributed systems.
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