Senior Manager, Product Management

Home Depot•Atlanta, GA

About The Position

The Product Management Senior Manager attracts, retains, and develops top talent while guiding teams to assess market needs and deliver value. The role leads product strategy and execution within an enterprise product line, working closely with developers, designers, and business partners to drive sales, improve efficiency, and increase customer satisfaction through quality products. The Senior Manager guides business reviews, communicates across organizational levels, supports cross-functional teams, and leads managers and teams through change management and process improvement. The role may lead senior Product Managers or teams responsible for high-profile, high-impact products. The Senior Manager sets product vision and strategy, aligns product teams and enterprise roadmaps, evaluates business and financial impacts, prioritizes work and funding, and defines measures of product performance. The role directs product development and delivery, resolves impediments, balances stakeholder requests with business strategy and user needs, and uses product metrics to inform decisions. It also provides coaching and performance feedback, develops talent, fosters collaboration, advocates for end users and modern software practices, and manages stakeholder expectations in executing product strategy.

Requirements

Must be at least 18 years of age.
Must be legally permitted to work in the United States.
Bachelor's degree or equivalent in a field of study related to the job, or the knowledge, skills, and abilities typically acquired through completion of such a degree program.
At least 6 years of work experience.
Experience in large, cross-functional strategy and planning, including roadmaps, OKRs, and tradeoff analysis across multiple teams.
Experience in loyalty program strategy, including program design, rewards, member engagement and retention, partner programs, and measuring incremental value.
Experience with end-to-end customer experience across digital, app, and in-store channels, and consumer and B2B customers.
Experience working on collaborative, cross-functional, modern software design and development teams.
Experience identifying goals, metrics, and analytics to measure product value.
Experience with strategic communication, including narratives and executive-ready materials.
Experience conducting user research and testing to understand needs.
Experience conducting competitive research and analysis.
Experience managing and developing team members in a professional setting.
Ability to work in a fast-paced, fluid environment where priorities regularly shift.
Ability to communicate with and influence functional and technical team members at all organizational levels.
Ability to guide junior team members in Product Management fundamentals.
Knowledge of customer identity, data, and preferences, including privacy and consent, and how unified customer profiles enable personalization.

Nice To Haves

Retail, e-commerce, or home improvement experience.

Responsibilities

Align product teams and feature sets, including dependencies, across the enterprise.
Set enterprise product vision and strategy based on customer and associate needs.
Apply domain expertise and thought leadership to translate product vision into business growth.
Collaborate across the enterprise to align products and create a seamless user experience.
Assess financial and business impacts of product updates, prioritize work against the enterprise roadmap, and allocate funding across products.
Identify goals, metrics, and analytics to measure product and feature performance, and recommend refinements based on findings.
Contribute to strategic plans and recommend key objectives in a timely and fiscally responsible manner.
Participate in and influence enterprise technology roadmaps.
Support strategic vendor relationships and recommend ways to influence vendors in alignment with strategic objectives.
Review product performance and direct product-team efforts to align delivery with company, stakeholder, and end-user priorities.
Document, review, and validate work to meet quality and change-control standards.
Deliver value against enterprise goals and KPIs.
Resolve issues within or across product teams that could impede delivery of quality products or achievement of strategic, financial, and technical goals.
Receive and prioritize requests from business partners and stakeholders against business strategy, product vision, and user needs.
Guide product design while balancing dependencies and integration with other enterprise products.
Review and analyze product metrics to inform strategic and tactical decisions.
Recommend ways to improve operational excellence, internal customer satisfaction, and operational metrics.
Lead, mentor, and coach Product Managers; attract, retain, and develop talent.
Conduct annual and mid-year reviews, review individual development plans, and provide performance feedback.
Foster collaboration with cross-functional team members, including Engineering and UX, to drive value and resolve impediments.
Advocate for modern software development practices and for end users and stakeholders by understanding user needs.
Work with product teams to assess progress, share lessons learned, and identify next steps.
Manage cross-functional team and stakeholder expectations in executing product strategy, and educate requestors about prioritization based on tangible benefits or user experience.
Guide junior team members in strategy, alignment, analysis, and execution.
Participate in and contribute to learning activities about modern software design and development practices.