Senior Manager, Product Management

The Home Depot•Atlanta, GA

About The Position

The Product Management Senior Manager attracts, retains, and develops top talent while assessing market needs and helping cross-functional product teams deliver value. The role guides the delivery of quality products that drive sales, improve efficiency, and increase customer satisfaction. Working within an enterprise product line, the Senior Manager partners with developers, designers, and business stakeholders; leads business reviews; communicates across organizational levels; and supports cross-functional product teams. The Senior Manager leads product strategy and identifies opportunities for growth. The role leads managers and their teams, drives change management and process improvement, and may lead senior Product Managers or teams responsible for high-profile, impactful products. The position typically reports to a Technology Director, Senior Director, or Vice President. Overnight travel is typically required 5% to 20% of the time.

Requirements

Must be at least 18 years of age.
Must be legally permitted to work in the United States.
At least 6 years of work experience.
Bachelor's degree or equivalent in a field related to the job, or the knowledge, skills, and abilities typically acquired through completion of such a degree.
Experience or capability in large, cross-functional strategy and planning, including roadmaps, OKRs, and tradeoff analysis across multiple teams.
Ability to work as part of collaborative, cross-functional, modern software design and development teams.
Ability to identify goals, metrics, and analytics to measure product value.
Ability to communicate strategically, including developing narratives and executive-ready materials.
Ability to manage and grow team members in a professional setting.
Ability to work in a fast-paced, fluid environment where priorities shift regularly.
Ability to communicate with and influence functional and technical team members at all organizational levels.
Ability to guide junior team members through Product Management fundamentals.

Nice To Haves

6–8 years of relevant work experience.
Proficiency in loyalty program strategy, including program design, rewards, member engagement and retention, partner programs, and measuring incremental value.
Experience with end-to-end customer experience across digital, app, and in-store channels, and across consumer and B2B customers.
Proficiency in conducting user research and testing to understand needs.
Proficiency in conducting competitive research and analysis.
Proficiency in customer identity, data, and preferences, including privacy and consent, and understanding how a unified customer profile enables personalization.
Retail, e-commerce, or home improvement experience.

Responsibilities

Look across product teams and feature sets to ensure alignment and manage dependencies.
Set the enterprise product vision and strategy based on existing and potential customer and associate needs.
Apply domain expertise and thought leadership to translate vision into action and drive business growth.
Collaborate across the enterprise to align products and provide a seamless user experience.
Assess the financial and business impact of proposed product updates, prioritize work against the enterprise roadmap, and allocate funding across products.
Define goals, metrics, and analytics to measure product and feature performance, and recommend refinements based on learnings.
Contribute to strategic plans and recommend objectives that are timely and fiscally responsible.
Participate in and influence enterprise technology roadmaps.
Support strategic vendor relationships and recommend ways to influence vendors in alignment with strategic objectives.
Review product performance and direct product team efforts to align delivery with company, stakeholder, and end-user priorities.
Document, review, and validate work to meet quality and change-control standards.
Resolve issues within and across product teams that may impede delivery or achievement of strategic, financial, and technical goals.
Receive and prioritize business partner and stakeholder requests in balance with business strategy, product vision, and user needs.
Guide product design while balancing dependencies and integration with other enterprise products.
Analyze product metrics to inform strategic and tactical decisions and recommend improvements to operational excellence and customer satisfaction.
Lead, mentor, and coach Product Managers; attract, retain, and develop talent.
Conduct annual and mid-year reviews, review development plans, and provide performance feedback.
Foster collaboration with Engineering, UX, and other team members to deliver value and resolve impediments.
Advocate for modern software development practices and represent end-user and stakeholder needs.
Work with product teams to assess progress, share lessons learned, and determine next steps.
Manage cross-functional team and stakeholder expectations in executing product strategy.
Educate requestors and help them prioritize requests based on tangible benefits and user experience.
Guide junior team members in strategy, alignment, analysis, and execution, and contribute to learning activities around modern software design and development.