Senior Manager, Internal Comms

Twitch•Seattle, WA

11h•$118,200 - $185,000

About The Position

Twitch is seeking a leader to own internal communications across the company. The role helps employees understand what is happening and why it matters, supports employees and leaders through complex company moments and transitions, and develops company All Hands programming that employees look forward to. The work ranges from organizational-change communications to developing All Hands segments and surfacing stories from across the company. The position focuses on keeping employees informed and connected and highlighting and celebrating Twitch’s people, work, and community. The role is based in one of these locations: New York, NY; San Francisco, CA; Los Angeles, CA; Irvine, CA; or Seattle, WA.

Requirements

At least 5 years of experience.
Ability to develop communications strategy for a complicated transition and handle the details of an All Hands segment.
Curiosity about company activity, employee interests, and what employees need to hear.
Comfort asking tough questions and pushing for clarity.
Creativity and an understanding of what makes internal programming interesting.
Ability to identify compelling stories within a company and willingness to experiment, measure results, and adapt.
Strong project management and production skills, including the ability to keep multiple timelines moving.

Responsibilities

Own internal communications strategy and execution across the company.
Author company-level messaging so employees receive the information and context they need.
Partner with executives and teams across Twitch on sensitive or complex issues, anticipate employee questions, and help leaders communicate clearly.
Develop communications plans for organizational changes, company announcements, and other important moments.
Track employee engagement and feedback and use the findings to improve communications.
Lead All Hands programming, including editorial strategy and content development.
Coordinate with production and creative partners on run of show, speaker preparation, creative elements, and live production.
Build relationships across the company to uncover stories, speakers, and work employees should know about.
Develop new All Hands segments and formats to keep programming fresh and engaging.
Identify ways to evolve All Hands as programming rather than treating it only as a company meeting.
Measure All Hands success using attendance, engagement, feedback, and other signals, and use the results to guide changes.
Manage multiple timelines, deliver weekly programming, and plan upcoming work.
Develop ideas into compelling segments and partner with creative and production teams to strengthen the final product.