Senior Manager, Industry Relations
About The Position
The Senior Manager, Industry Relations is the initial RIS Rx contact for pharmaceutical manufacturers. This senior individual contributor opens relationships with manufacturer contacts, explains RIS Rx’s services in terms relevant to their brands and programs, identifies potential needs, and secures an initial meeting and data conversation. After establishing fit and arranging the data discussion, the role makes a warm handoff to the VP, Business Development, who takes ownership of further development. The role has a deliberately focused scope and is an entry point into the RIS Rx commercial organization, with a path into business development or client success. The position is designed for someone with pharmaceutical industry experience who understands manufacturer team structures and is comfortable building relationships in meetings and at conferences. The role reports through a direct line to commercial leadership. Performance is measured against targets set in the annual plan and reviewed quarterly. Variable compensation is tied to meetings held and accepted handoffs rather than bookings.
Requirements
- Four or more years of experience inside the pharmaceutical industry in a field-facing or manufacturer-facing role, such as medical science liaison, field access or reimbursement liaison, specialty sales, hub or patient services, market access, or trade.
- Working knowledge of manufacturer commercial team organization and the roles responsible for copay programs, patient services, market access, trade, and gross-to-net (GTN).
- Warm, credible presence and comfort engaging with Directors and VPs.
- Ability to explain a technical service in plain language, listen attentively, and ask questions that uncover needs.
- Comfort with conference-floor engagement and cold or lightly warm outreach, with a record of securing meetings.
- Ability to write concise emails of three to five sentences with a single ask.
- Discipline in using HubSpot and following up; ability to manage a personal calendar and target list independently.
- Willingness to travel regularly for conferences and planned visits.
Nice To Haves
- PharmD, PhD, NP, PA, or another clinical or scientific credential common to MSL and field liaison roles.
- An existing network of manufacturer contacts in patient services, market access, or trade.
- Exposure to copay programs, hubs, specialty pharmacy, or patient assistance programs.
- Manufacturer-facing experience at a hub, copay vendor, specialty pharmacy, or pharma services firm.
Responsibilities
- Build and work a target list of patient services, market access, trade, and finance contacts at manufacturers identified by the CRO.
- Generate first meetings through pre-booked conference meetings, warm introductions, and concise, relevant direct outreach.
- Explain RIS Rx’s services in plain language and connect them to contacts’ brands, programs, and vendors.
- Listen for manufacturer needs and pain points, assess fit, and agree on a clear next step.
- When there is fit, secure agreement to an initial data conversation and identify the appropriate participants.
- Make a warm introduction to the VP, Business Development of record, arrange the meeting, and transition the relationship.
- Keep relationships warm through conference check-ins, relevant market news, and updates related to contacts’ brands.
- Log every contact in HubSpot on the same day.
- Own the team’s conference presence, including setting the pre-booked meeting calendar four to six weeks in advance, managing the meeting-room schedule, and following up within 48 hours after events.
- Support a VP, Business Development after an accepted handoff when asked; otherwise, move on to the next prospect.
Benefits
- Free gym membership
- Modern office
- Annual merit-based salary increases
- 401(k) with annual company match
- Medical coverage with RIS Rx paying 100% of the employee’s base HMO medical plan
- Voluntary dental, vision, and life insurance
- Flexible Savings Account (FSA)
- Paid holidays
- Three weeks of PTO for 0–2 years of service, four weeks after 3+ years, and five weeks after 5+ years
- Recognition programs that celebrate impact and results
- Mentorship and coaching opportunities
- Clear growth paths and career development support
- Fully stocked snack kitchen
- Monthly company-paid lunches
- Cold brew coffee on tap
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
