Senior Manager - Employee Relations

AM General•Mishawaka, IN

1d•Onsite

About The Position

AM General develops and builds specialized ground vehicle systems for the U.S. Armed Services and its allies. The Senior Manager - Employee Relations leads labor relations and human resources activities at AM General’s Indiana operations, with a focus on administering collective bargaining agreements, supporting hourly staffing, ensuring compliance, and improving HR systems and processes. The position works with union representatives, company leadership, legal counsel, and HR team members to support operational and organizational goals. It operates in an office within a manufacturing plant and requires frequent travel between facilities in Indiana; 25% travel may be required.

Requirements

At least 5 years of professional experience in labor relations or human resources within a unionized manufacturing environment.
At least 5 years of supervisory or leadership experience.
Strong understanding of collective bargaining agreements, grievance administration, and labor contract interpretation.
Exceptional verbal and written communication skills.
High level of initiative, independence, and follow-through.
Strong problem-solving, organizational, and customer service skills.
Proficiency in Microsoft Office and HRIS platforms.
Ability to multitask, prioritize effectively, and maintain high accuracy in a fast-paced environment.
Ability to regularly read computer screens, reports, and documents with detail and clarity, including use of close, distance, color, and peripheral vision and ability to adjust focus.
Ability to regularly hear well enough to communicate.
Ability to follow instructions competently and maintain concentration in a fast-paced environment.

Nice To Haves

Bachelor’s degree in human resources, labor relations, business administration, or a related field, or equivalent experience.
Experience in a unionized manufacturing environment, preferably UAW.
Professional certifications such as SHRM-SCP, SHRM-CP, SPHR, or PHR.
Experience with HR data analytics, workforce planning tools, and continuous improvement methodologies.
Experience with UKG HRIS.

Responsibilities

Lead the interpretation and administration of collective bargaining agreements at AM General’s Indiana operations.
Serve as the primary contact for union representatives and internal stakeholders on labor matters.
Manage the grievance and arbitration process, ensuring timely resolution and consistent contract application.
Train and guide supervisors and managers on contract compliance and labor relations best practices.
Oversee hourly recruitment, selection, and onboarding processes.
Develop strategies to maintain adequate staffing levels and support operational efficiency.
Partner with operations leadership to forecast labor needs and proactively address workforce challenges.
Review, recommend, and update HR and labor policies to align with organizational goals and regulatory requirements.
Ensure compliance with federal, state, and local employment legislation across HR and labor activities.
Communicate policy updates and compliance expectations to leadership, staff, and the union as appropriate.
Consult with legal counsel on complex labor or personnel matters as needed.
Lead continuous improvement initiatives related to HR systems, processes, and reporting.
Maintain and enhance HR information systems to support data integrity and workforce analytics.
Set department goals and performance metrics aligned with organizational objectives.
Supervise and develop HR team members to support service delivery and professional growth.
Partner with executives and department leaders to support business goals, cultural initiatives, and employee engagement.
Participate in committees, special projects, and cross-functional initiatives supporting organizational priorities.